March 2024 by Dayve Ward
I have had three appointments with Ambleside Opticians in the last couple of years. One for an eye sight test / check-up and two for emergency appointments.Uzma has always delivered a kind, professional and highly knowledgeable service and I am extremely grateful that she has a practice in Ambleside.Dr Ahmed spends time with her patients and is very thorough.
January 2024 by Gail Hunt
Have just been for an emergency appointment. Seen on the day I rang. The service was amazing - professional, thorough, courteous and friendly. At the end of the appointment I was very reassured. I would recommend Ambleside optician to anyoneThank you so much
October 2023 by Nemo
Excellent service.
October 2023 by Heather Parr
The moment Uzma examined my eyes, she saw a condition I have that three optamologists missed in Canada. It took a corneal specialist to diagnosis it. She prescribed medication and found comfortable contact lenses for me. Uzma is thorough and professional and at the same time warm and caring. I may have to return to Ambleside for this outstanding quality of care. Thank you
August 2023 by Gawain Melville
I had my annual eye test here after forgetting my contact lenses when visiting the Lake District. I received an eye appointment immediately by the owner when I walked in without an appointment. She was so friendly, took her time to explain to me what she was doing with the outcome of each examination, and provided me some contact lenses at the end for no extra charge which was extremely kind! The interior and consultation rooms are modern and comfortable - she provided such a fantastic service and I would highly recommend!
March 2023 by Richard S
I was offered an appointment after I walked in with a relatively fresh concern, having been pointed in the direction of this Optometrist by my local GP practice. Both receptionist and Dr Ahmed were warm/friendly, professional and thorough. My thoughts/questions were listened to carefully and responded to with genuine interest and clear but human communication. I never felt a sense of urgency from them to get me assessed and out. I came away feeling at ease/content with the issue!Would highly recommend without any doubt whatsoever!Many thanksR :)
March 2023 by Jack Ellis
Such kind people. Away on holiday and broke my glasses, they called me a few hours later and said managed to glue for now for a short term fix and wouldn?t accept any money for it. I obviously insisted but the optician then gave my daughters a little pressie each of sweeties! I will be spreading the good word about such good value people and know they would do an excellent job on your next pair of glasses. Lovely shop too!! Thank you!:)
November 2021 by Lindsay Clayton
On holiday and Nose pad on my glasses broke, the lovey staff at Ambleside Opticians fixed them for me happily given the glasses weren't from them.Thanks for a very friendly and professional service ?
November 2021 by Juliet Wells
Came to Ambleside Opticians about a month ago and the service was excellent. The receptionist was so lovely and friendly and welcoming. She was very professional and helpful and saw to me immediately and answered every question I had. The interior of the opticians was very clean and tidy. Dr Ahmed is a fantastic optometrist. She is so nice and it?s clear from all the thank you cards around reception that she is very well respected and appreciated by all of her patients. She really took the time to explain to me everything about my eyes and eye health. She was very thorough and even recommended a product which I purchased to help with my eye health. I will definitely be coming back here for eye tests as the service couldn?t be better. Would 100% recommend.
November 2021 by Nickey Luck
Today I needed an emergency opticians appointment in Ambleside. I am from out of the area, visiting on a four day break with my family and today was our last day and I could hold off no longer the pain in my eye was not getting better and I called Ambleside opticians in the hope the optician would be able to see me during their emergency clinic. The receptionist was charming and so helpful and organised for an appointment one and a half hours later. I was advised I may need to wait a little but that I would be seen and accessed and the cost span was also advised. I arrived and again the receptionist was really helpful and we went through my details together so that all of my information was ready for the optician to review. I waited a little while, the receptionist was helping another lady choosing her glasses frame. All really lovely and welcoming, I thought how nice this opticians was. Then I was called through by the optician approx 45 minutes following my arrival.Here is where I felt the need to write this review.Many questions were asked of me by the optician, all of which I felt overwhelmingly judged upon. I am a pretty healthy person, I exercise, I eat mostly well, I don?t carry extra weight, a passing comment was made about my cholesterol which I have not had any issue with to date... I was then told I had developed an eye ulcer which I am lead to believe is probably because I failed to put eye drops in whilst wearing my contacts lenses. I have been wearing contact lenses since I turned approx 15, I am now 44. I am not sure how this would be the route cause even now some hours later. The optician then asked me to call my local opticians to find out how to refer me locally. I gained this information and had the contact details passed back to me to telephone and organise. Luckily my local optician had advised me that this was the responsibility of the optician to refer me and I kindly advised of this.I was sent back to the waiting area for a while, the optician came out approx 15 minutes later they had not been able to contact my local hospital so they would email me the details of my appointment with them and could I pass this information to my local optician to address. I had been told that this was an emergency and then now that it was ok to wait for my local optician to address. I left quite confused and with a bill that did not seem to fit the service provided. I followed up with my local hospital myself and arranged an appointment for tomorrow, which is only really at the mercy of my local hospital taking pity on me as this would be outside of normal protocol. Sadly I would not recommend this opticians. If you do not have the time for your patients please don?t allow the appointment to be made, I left with no idea how or when I would receive further treatment and no confidence that I had been cared for.
November 2021 by Martin Conn
We called at Ambleside Options and I must say we received the best possible service. We were on a weeks holiday in Ambleside when my 9 year old son was squirted in the eye by a faulty hand sanitizer dispenser, his screams were awful. After hurrying to the health centre we were told that we would be better at the chemist or optitions. When we arrived at Ambleside Optitions Dr Ahmed must have heard us speaking with the receptionist regarding an appointment and came over and said she would see him right away. In fact she had waited late the previous evening after some confusion with the health care phone call. She gave my son a thorough examination, explaining as she went in a calming and professional manner, and was patient and reassuring with her explanations. I can't speak highly enough of our visit and would highly recommend Ambleside Optitions, and offer my thanks and gratitude to Dr Ahmed and her team.
November 2021 by Faiz Karim
I have no words really, impeccable all round from the minute you walk in to the minute you leave. I'm not talking just about the optometrist. I was waiting and watched the girls dealing with and managing the customers that came and went. They were outstanding. I would give any one of those two fantastic ladies a job tomorrow. Well done to Uzma and her team ?
November 2020 by Liz Grant
We were visiting the area and my husband had a problem with his glasses. Ambleside Opticians quickly sorted the problem. My husband made a donation to a local charity. Excellent service.
November 2020 by Daryl
I had lost my glasses on holiday, I visited this afternoon and the advice and service I got was fantastic. Thank you
November 2020 by Paul Criscuolowray
Thank you for , for such a personal service and I have never felt more looked after by any health care profession.My appointment was arranged within 1 day , I was looked after from the minute I made that telephone call to the minute I left.Exceptional client care.I have not received this level of customer care , for long time , so thank very very much.I will only use this opticians , and will recommend high.Again Thank youPaul
