“Ok so, that was a fantastic experience. My dad wanted a shooting bronze statue thing for his 70th birthday present (Each to his own) and was very specific about where it came from what it was of and sent me the link to Ian hodge. Great. So I dutifully went on line and purchased said item, easy enough. Little wait and it arrives at the front door. Great. Open it up, oh sh#t some careful delivery person has dropped it and bent the barrel of the shooters gun to literally 90 degrees from the stock….. not great 2 days before the birthday I need to return this and get a new one sent to me. I must admit at this point my track record for giving gifts at the right time like on a birthdays…… Not great, but to hell with it. I ring the nice people at Ian hodge and speak to a nice lady who says, oh dear, so sorry to hear that. If you send it back we will refund your postage and put a new one in the post. Well that seems fair to me shame I won’t have anything to give dad on his actual birthday but I will explain I am sure he will understand or not. Well less than 24 hours later there is a new statue thing in my kitchen sent signed for 24 insured and the bent one was still on the hallway table.The good people at Ian hodge went above and beyond, to make sure that I had a gift to give my dad for his birthday and I am seriously impressed.Take note businesses in the uk, that is how you do customer service! Bloody brilliant. Saved my hide and I am very grateful.Thanks againDaniel Rains”
Sportswear Stores
“Ok so, that was a fantastic experience. My dad wanted a shooting bronze statue thing for his 70th birthday present (Each to his own) and was very specific about where it came from what it was of and sent me the link to Ian hodge. Great. So I dutifully went on line and purchased said item, easy enough. Little wait and it arrives at the front door. Great. Open it up, oh sh#t some careful delivery person has dropped it and bent the barrel of the shooters gun to literally 90 degrees from the stock….. not great 2 days before the birthday I need to return this and get a new one sent to me. I must admit at this point my track record for giving gifts at the right time like on a birthdays…… Not great, but to hell with it. I ring the nice people at Ian hodge and speak to a nice lady who says, oh dear, so sorry to hear that. If you send it back we will refund your postage and put a new one in the post. Well that seems fair to me shame I won’t have anything to give dad on his actual birthday but I will explain I am sure he will understand or not. Well less than 24 hours later there is a new statue thing in my kitchen sent signed for 24 insured and the bent one was still on the hallway table.The good people at Ian hodge went above and beyond, to make sure that I had a gift to give my dad for his birthday and I am seriously impressed.Take note businesses in the uk, that is how you do customer service! Bloody brilliant. Saved my hide and I am very grateful.Thanks againDaniel Rains”