December 2023 by Fiona Carbry
Had to leave 1 star as zero stars weren?t allowed .(Bathroom en-suite purchase )Shocking service ,they reel you in, take your money and then don?t reply/respond to questions /queries and fob you off.Managed to pull out of transaction.No management to take control ofmatters when they go pear shaped .
December 2023 by Thelondonscene
Have ever seen train spotting they had the dirtiest toilet in Scotland!Well Truro has now won that award. You customers ordering £10k plus kitchen and the customers toilet hasn?t been cleaned for a good month or so. If I worked there in selling kitchens in a professional way I wouldn?t allow the toilets be that condition. Just give me your phone number and will call you?
July 2023 by Kevin Baker
Ordered online pick up with no problems
July 2023 by David Drewe
I was in the area following a meeting, knew I needed some bolts for an ongoing project and they had what I needed.
June 2023 by Shaun Cassidy
Just got to say what a absolute star HEÄTHER Rodger?s was today she was so helpful can?t praise her enough she was lovely !??
June 2023 by Mr Mann
Some stock issues recently with months to wait when Homebase has the stuff in stock
May 2023 by james parker
Good size store with a wide range of products at reasonable prices with a large free car park
April 2023 by C W
It was OK unable to locate anyone to help with kitchens after 5:30pm slightly disappointed
April 2023 by Ade Brayley
Utterly terrible from the moment they have your money.I've wasted hours of my life on the phone to customer service. Poor staff operate under a totally incompetent regime.Six months after they had my money I'm still frustrated and it's apparently my responsibility to keep calling them to find why my kitchen delivery didn't include the multiple appliances ordered znd paid for.Don't engage with this company unless you want to do the admin job for them.
April 2023 by christine turner
Delivery was a farce, gave me a five hour window, did not knock just dumped it in the front garden in the rain and went. Text to say they delivered and I had signed which I had not. I am a pensioner and had to carry the heavy stuff myself into the dry. Will not be using Wickes again as they care not for those more vulnerable
March 2023 by Blazej Marulewski
Trying to phone them for like 30 minutes!Not going to shop there at all
March 2023 by Christopher Archambault
Excellent service and quality of workmanship from Andy in design straight through to Wayne and co with installation. Not a straight edge in a 140 year old Victorian home, not a prob for installers. End result transformational for our family. Great work and communications.
January 2023 by D S
Waited in all day for delivery and nothing. Tracking wasn't available and the Live Chat was pointless, I waited a long time and then the agent cancelled the chat... will be asking for a full refund and will not shop with Wickes again. Poor experience and a wasted day. Livid
January 2023 by Dave Manson
After a painful 6 month kitchen install, I'd hoped that 4 years later Wickes would have improved and a bathroom install would be better. What a mistake that was. Avoid at all cost.
December 2022 by Paul Randall
Bought a stainless steel rake in April, other buyer reported theirs broke straight away. Mine lasted until September. Called the store to be sure they had some in stock for replacement, was told 5 in stock. Drove 50 mile round trip - actually they had none in stock! Draw your own conclusion. Sigh!
