September 2025 by Nathalie Gray
I went in the Three shop on the off chance they could help. I needed a data sim but wasn?t really sure what would be best. Matt was more than happy to help. He took time to explain all the plans and options and offered great advice on what I could do. I ended up taking out a 12 month contract for an unlimited data sim as the price was so competitive. Thanks Matt for all your help today!!
August 2025 by Sophie Lucas
Had a lovely experience with manager Mark, what a great asset he is the team! I look forward to my return.
August 2025 by Nicky Hunt
Alex could not have been more helpful. He was very knowledgeable and explained different options regarding our data needs. We couldn?t have asked for better service. Alex is an asset to the business and we can highly recommend his outstanding customer service.
June 2025 by Michal Trnka
They said the issue with my account was resolved, but unfortunately, it wasn't. I had to follow up again. Disappointing experience.
April 2025 by Gary Hird
Went for a new phone and I have never been looked after better. Simon and Mark the manager could not do enough for me. Best service I've had in a long time
February 2025 by Monique Collins
After being very angry I can now say thank you for your service today. My phone is finally working the way it should. I still stand by what I said about you offering enough training and follow up on what they do.
January 2025 by Simon Butt
Spoke to Josh and Simon..Both very helpful and knowledgeable.Very friendly .Got the best deal possible.Worth the forty odd miles journey.
December 2024 by Mel Burgess
Josh Assistant Manager was so helpful today helping me with my Son's phone.
Thank you for all your help.
Worth the trip to Truro.
June 2024 by Andrew Macreavy
Mark and his wonderful team never fail to impress, assist and educate you every time you visit, which is why we go back to them year upon year. Thoroughly recommend.
June 2024 by David
Awful company, not helpful. I have had to raise two complaints with the communications ombudsman to exit contracts (one of which is still ongoing). After 4 months they finally released me from a phone contract and 11 months later and 3 months after my 4g broadband contract expired I'm still being charged - which I refuse to pay and it's affecting my credit rating.
June 2024 by Amy Butt
Worst company ever! My account has been hacked and I can?t even get hold of anyone to talk too. They are charging me £40 for something I don?t even use and you can?t leave them when you try too. They say they have cancelled your contract and then you get a bill from them every month still. The staff can?t do anything and say you have to call up. STAY AWAY!!!!
June 2024 by John Ryan
Spoke to Mark in the Truro store.
Very knowledgeable and no hard sell, just genuinely useful advice.
Guess where we'll be buying our phones from now :-)
April 2024 by Sarah Griffiths
Thank you Ben from the Truro office of Three.
You've saved me from a contract my son got caught up in. We're now safe from extra payments.
December 2023 by Rolands Kazoks
Do wrong contracts and lying..
August 2023 by Sophie Norman
Really helpful staff, understood our broadband dilemma and quickly found us the right product and was all up and running by the time we got home!
