March 2024 by Ian Patterson
Good service, shame the glasses took 6 weeks to arrive
March 2024 by James Chapman
Great price and excellent service.very satisfied
February 2024 by David Read
Excellent service but perhaps could be cheaper.All change, received the glasses and could not use them and agreed on changes but they got this wrong so had a refund.
February 2024 by Dave Diplock
Excellent service from proficient staff,very satisfied with all aspects
February 2024 by Steve Crane
First class eye test by optician with many years experience, informative and concise.
February 2024 by Peter Young
Really friendly and helpful staff. I didn't feel I was kept waiting at all during my eye test - everything flowed nicely. Very pleased with my experience here.
February 2024 by Elliott Thomas
Kerry was very helpful and readjusted my glasses for me on the spot, thank you
February 2024 by Kukka
Very disappointed. Clearly not looking after customer interest. I bought two pairs of glasses, one pair when not wearing contacts and reading glasses when wearing contact lenses back in August as well as trying out their contact lense services. Everything was fine until the new reading glasses for first time ever caused an eye migraine for me in the middle of the working day. If you?ve never had one, its scary as you have blurred vision, you cannot focus anywhere and its like the air pumped out of you. I ended up at the GP to make sure that my eyes were ok. I finally had time last week to go and ask for help with these reading glasses and was served by the general manager. We all have our bad days, but when i explained the situation there was only questioning that the eye migraine wasn?t necessarily caused by the new glasses. But what else could it be if nothing else in my life had not changed. The cost to get a different prescription was 62 pounds (when i had already spent over 200pounds over the two pairs) especially when i had gone with the recommendation of the optician, who after all should be an expert,and yet was unable to use the glasses after the eye migraine. Also I discovered they had not corrected the slight astigmatism on one of the lenses and it was unclear if they had corrected it in the contact lenses. So read the small print as they only give you 3months time to fix any issues, that i was not made aware of. I am happy to say using my old reading glasses that have also the slight astigmatism corrected are working still and have not had a eye migraine since. I will not go to Specsavers again after this experience, when I don?t feel like they have my eye health as their priority and things seem more experimental than professional, especially when coming with an actual issue, I don?t feel one is taken seriously as there?s no accountability.
February 2024 by Pete Marchetto
Superb service from reception, through assessment and on to delivery. Over-60, the whole thing cost me fifteen pounds for a pair of entry-level glasses that suit me just fine. I would particularly commend all members of staff. The only negative was that the huge array of glasses on display seem strangely organised. Two similar pairs of glasses at the same price were half a shop away from each other. Fortunately I enquired and found the more suitable pair. It's not a big concern, but worth knowing when you go in there that you may have to ask to locate a better style for you if you find something that is nearly what you want but not quite.
February 2024 by Collie Wobbler23
Obviously these people are very good at their jobs but it's so busy here that they don't have the time to carefully check Orders and there's little due diligence to ensure frames actually fit well. My husband and I have both had issues with frames fitting and we have finally switched to another optician which solved the issue
February 2024 by Fuck Google
Best top shop
January 2024 by Georgina Lobb
Friendly helpful staff
December 2023 by Anneliese Polkinghorne
Ryan the dispensing optician was an absolute pleasure to deal with, an asset to your team I?m sure ??
December 2023 by Sue Hill
Staff amazing and spectacles just perfect
December 2023 by Kevin Wilkinson
Friendly knowledgeable staff and aggressive prices make it a very good choice. It didn't get all 5 stars because the gentleman doing the eye test doesn't appear to know the system very well so the whole visit took an hour and a half. Would happily go back again to buy again
