March 2024 by Meg C
Left my macbook for a battery replacement which was completed within the estimated time and the online service allowed me to track its progress which was reassuring. No data lost which was great and macbook back to working well. All staff friendly and professional. The payment portal could use some work - when it comes to filling in the bank details it expands and the 'pay now' button is obscured under the website banner which led to a frustrating but managed to just about do it on mobile.
February 2024 by Sallyann Homer
I just bought a new iPad 9th gen today. Olly particularly, and all the staff, were exceptionally friendly and helpful. Olly was patient, thorough and thoughtful, making sure I was able to make the absolute most of the new device, and whilst taking great care over the whole transfer process, explaining every step of the way. I am very grateful, and highly recommend this store. Thank you.Sallyann Homer
December 2023 by mike tibbins
Couldnt of asked for a better service from Andy, couldnt of done more to help me getting my new Macbook Pro. Thanks again!!
December 2023 by Hayden Taylor
Tried and tried on the phone to speak to someone about purchasing a new Mac as it?s far for us to travel to be told they don?t have stoke, but they are utterly useless at answering the phone
November 2023 by John Quilter
Great service received for my wife?s Apple Watch 5. Exchange of watch arranged as battery failed after 4 years. Also charging case for air pod pro problem dealt with well. Callum and Lottie excellent and means we don?t have to go to Plymouth for Apple help - it?s available locally in Truro
November 2023 by gillian nevin
The staff at this store are always super helpful at helping me sort out any iphone, macbook and ipad problems. Today I had a problem with storage that no one could fathom and once again, I was assisted swiftly and politely. The staff are brilliant! I always purchase any apple products that I need here as I know I can rely on Select's consistent support anytime.
June 2023 by Tony Allen
Useless! Booked a slot for battery replacement. Arrived on time following 40 mile round trip.Told the unit would need to be sent away to be done with 1 week turnaround time.
June 2023 by Exspr
Battery replacement done quick and within an hour, everyone was really nice there too, nice friendly atmosphere, would recommend
April 2023 by Magnus Bushby
Never made a purchase here, but I've been in several times for advice regarding a fault I had with my iPhone, and each time I've been met by friendly staff who went out of their way to help me (despite me never buying anything). Great Shop
April 2023 by Pierre Ceyfor
Bought my wife a new ipad and had a nightmare trying to transfer data from her old ipad. She went to Select and they went above and beyond to get it sorted for her. They were understanding, polite, super helpful and got it sorted, couldn't have asked for more. 11/10 highly recommend. Totally satisfied. Apple take note, shame all your Dealers are not as supportive. Send them to SELECT for training. Well done that Team
February 2023 by e mw
Very nice helpful young guy, but? made assumptions my digital knowledge was less than his, those assumptions led him to misunderstand my queries. Clearly hasn?t heard of Migration Assistant, for example. After deciding which MacBook Pro 16? (M2 Pro) 2023 we?d buy, he emerged from the stock room declaring they had none!Yep! Select, Truro have no MacBook Pros (M2 Pro) 2023 in stock & will take 2 weeks to order them in. Went home & ordered mine from Apple which arrived the following morning, I?m writing this review on it.Big Fat Fail, Select! (You force me to shop online High Street Traders).
November 2022 by Alistair Deacon
Very friendly, helpful and knowledgeable staff and I have been a Apple user since the Apple II so have picked up the odd thing about Macs. 3 year warranty on laptops is better than elsewhere. Apple only gives a year and even John Lewis only manages 2 years. Talk to these people if you are thinking of purchasing an Apple product.
August 2022 by Khan Mather
Had an issue with my iPhone and was advised to book an appointment. I arrived early and was seen straight away. The chap who assisted me was very courteous and knowledgeable. He ran some tests on my phone and the proceeded to clean the connections.All of the staff were friendly and helpful especially as I had two young children running around who were causing mayhem.Highly recommended.
May 2022 by Paul S
Uninterested staff, nothing in stock. Hand sanitiser you could paper a wall with it lasts that long. Just a poor retail experience and told to go elsewhere! Which I did and bought via Apple's website.
May 2022 by Justin Heasman
Knowledgeable and friendly staff. 3 years warranty instead of 1. Bargain. Well recommended.