February 2023 by kieran Juleff
Several times gone in and had to wait almost half an hour to even move and had to walk out, the staff don't seem to have any 'go' to them
October 2022 by timthehippy
Nice staff, very helpful.
August 2022 by Selena Andrews
Why do they let people who have no idea on how run businesses, become business managers? Never had such appalling advice in my life from some bloke called Rogers? This is a bank for pocket money savers - not grown-ups...
August 2022 by Daisy Carrington
bank closes at 3pm, so incredibly inconvenient
March 2022 by Nigel Pengelly
I've been a Santander account holder for 20 years, and am considering leaving. I went to open a business account (my branch is in Penzance) but I had to go to Truro to meet David Rogers. Turned up with all my documents to be told that as one document had an extra line of address to the other then they couldn't help me. Same first line, street name, postcode etc - anyway this was a total waste of a journey. Got back to Penzance, opened an online Starling account (with none of the banking charges of Santander) in minutes and have been happily banking with Starling since. With such unwillingness to help a potential business client, they get a one-star review. I wasted two hours plus fuel. If you're looking for business banking, avoid David Rogers and Santander at all costs. They don't want, or deserve, your money...
November 2021 by Alexander Purvis
BANK ON IT
October 2021 by Philip Trevail
Very helpful today dealing with a complex closure acting as power of attorney for a trustee account. Friendly helpful staff and job done! Dzintra in particular.... Thank you
July 2021 by Rosemary Brown
Opening times not kept updated with lockdown. Travelled to the Truro branch from Newquay to sort out my deceased mums account which you cannot do all off that on line. ? very disappointed
July 2021 by Michael Gough
Friendly and helpful staff at hand
August 2019 by martin chapman
Staff have always been very professional and on occasions have gone out of their way to help me.
March 2019 by Gentleman John
When a website states you open at 9am then to find staff rolling round on the floor while you're told Thursday is staff training day....not good enough...drove half an hour to one of your very few braches and ended up half an hour late for work!! Don't even have a facility with the post office to deposit cash...and envelope system doesn't work...not good enough!!! Lost a customer!!
October 2018 by Kailum Cooper
After visiting my bank several times I feel as if they were paid to smile and it wasnâ??t a true passion or liking for theyâ??re job and that they werenâ??t useful in any way shape or form when money was being taken from my account so with this I have changed to a different bank and wouldnâ??t recommend if you want any money left at the end of your calendar month and feel sad that Iâ??ve had to leave after nearly 10 years !
