August 2023 by Richard Palmer
I was fitted for a suit to wear at my daughters wedding. I was fortunate to have Paris as my fitter in the Truro store. This young man was professional and knowledgeable. He spent a long time with me and covered every aspect of my wedding suit design?right down to the buttons and the stitching. He gave honest advice and opinions. The suit was ready about a week sooner than I?d expected. Needless to say it fitted perfectly and looks incredible. Huge thanks to Paris. I can?t wait to wear my Taylor Me suit to my daughters wedding. It was certainly worth paying the extra ££
July 2023 by Ben Sullivan
Came in today for a fitting and purchase a suit for friend's wedding. Quick, friendly, no nonsense service from Richard (name on my receipt).Fitting was quick and easy, with an offer of try on a shirt if I wanted.Jacket wasn't in stock on the day, but easily arranged for it to be collect from store at a later time.10% online discount was honoured in store too.
June 2023 by Stephen
Bought my first made to measure suit and had a really positive experience. Recommend the store and many thanks to Eddie for his help
May 2023 by Craig Kelly
Came here to get my sons first suit for his Prom and impressed with the service didnt have everything in stock but this came through quicker than anticipated. Quality of the suit is very good and my sons looks great it in meaning he is very happyThank you all Moss Bros Truro
February 2023 by Harry Beecroft
had a appointment with Eddie today for a fitting. Very patient, helpful and professional and would highly recommend going here if you need a fitting for a suit.10/10 thanks Eddie
January 2023 by Lucy Pomeroy
We hired suits for our wedding. Eddie was amazingly helpful and really knows his stuff. He managed to accommodate some last minute changes and predicted the size for a certain fit suit perfectly.
December 2022 by M Hughes
Hired suits for a wedding. Great customer service and liked the fact we could pick the suits up a couple of days before the wedding to check fit etc (stress free)
October 2022 by Mjane Burt
Charged for next day delivery which took 3 days to come,given wrong sized shirt they did refund delivery charge when we went in to change shirt but now we've found that we've been charged £19.99 twice for the same tie!!!!! 3 mistakes with one customer is unacceptable, now going to have to go into truro again for the 3rd time to sort this out at our expense!!
October 2022 by mandie tiller
Charged for next day delivery which took 3 days to come,given wrong sized shirt they did refund delivery charge when we went in to change shirt but now we've found that we've been charged £19.99 twice for the same tie!!!!! 3 mistakes with one customer is unacceptable, now going to have to go into truro again for the 3rd time to sort this out at our expense!!
October 2022 by DRS Performance
Very helpful with what was needed, measuring for shirt sizes and colours and offering various sizes and cuts to what felt most comfortable.
October 2022 by Ben Smith
Very helpful in choosing a suitable fitting shirt size due to shape.
July 2022 by EPC Wilkinson
Exemplary customer service from Callum. He went the extra mile to resolve an issue I'd had with an order moving between stores, ensuring my jacket arrived on time!Thank you again Callum.
July 2022 by Lou
Very helpful member of staff, found a great stylish suit for a wedding at a decent price. Definately recommend visiting here for formal wear!
July 2022 by Kev Richards
Great team, great customer service. Very happy and pleased with the service, i purchase another suit.
July 2022 by sandy kilpin
Probably the worse experience of customer service and male chauvinism I have experienced in a long time. First visit, totally ignored because we didn't have a male with us. Second visit, with a healthy budget to spend, the assistant does come over but only speaks to our son AND TOTALLY ignores all females. And tells us he can't serve us because we should have made an appointment. Obnoxious, rude and unbelievable. This shop is beyond a joke. WON'T BE GOING BACK.
