August 2023 by Douglas Morton
This is a delayed review here guys! NOW THATS WHAT I CALL A LUSH STORE! I think this is possibly (aside from Liverpool) the best Lush store I've ever been to. The store is so cute, love the way it's layed out, attendants respond well to customers and help where necessary, they're generous with the testers which really helps when you're decision making for later purchases. This was my store throughout uni and I'm going to miss it with all my heart ??. Thanks for providing such a great experience guys!! ??
August 2023 by Barbara Wootton
Helpful people. Good choice, smells heavenly.
August 2023 by Alice Mary-Anne
I'm always thrilled when I visit this lush in particular. The staff are a reflection of their products - colourful, fun, sweet and effervescent. I've worked in retail for years and I can tell the team genuinely cares about their customers, and the management genuinely care about their staff. This is retail done right.
May 2023 by Kate F
Excellent customer service at this Lush store! The staff are approachable, positive, friendly and incredibly knowledgeable about the products they are selling. I visited earlier today to choose a new body spray (I love the 'Dad's Garden Lemon Tree' one but fancied a change). Within seconds, I was greeted by a fantastic lady who helped find the perfect scent for me! I'm now enjoying 'Dirty'. Thanks for a great experience!
May 2023 by Clare D
Thanks for an amazing child?s party today! Ella and Kate were fabulous. The staff really know their stuff! Excellent!
November 2022 by George Atkins
Was made welcome and the staff were engaging and fun. They know their products well and are able to steer you towards great products that you wouldn't think of trying out yourself. Overall, it was great experience and I will be looking forward to making this a regular shop on my Truro visits.
October 2022 by Diane Buzza
It should have read 5stars not 1execllent service and a great selection of products
October 2022 by Paul Miller
The staff in here were truly amazing. I came in with my boyfriend and it was a horrible day. We were given a friendly welcome by all the staff. My boyfriend had broken his leather jackets and was upset about it. The lady at the checkout gave him a free face mask to cheer him up which was lovely. We bought some brilliant products and will definitely be back.
September 2022 by David Aynsley
Lush Truro. Excellent helpful polite service this afternoon and always. Thank you everyone in the store ?
June 2022 by Claire Perry
staff were really friendly and chatty and made me feel very welcome in your store x
March 2022 by Becky Pearce
(From my 9 year old daughter who will only ever buy Lush bath bombs)?I really like your bath bombs and I really like the smell of them too and I really really like the staff :)
January 2022 by Heather Rostant
Over all a very good shop but I would say having more deals would be a good idea. Because my friend bought a gift bag and it is very expensive for what it is. Thanks
October 2021 by Lauren Porter
Trying to be as sustainable as possible and have now made the switch over to Lush products and buy all of my hygiene, hair and beatify products from here.Wonderful and helpful staff that know about the products they?re selling, and are always happy to advise and suggest which products may be best for your skin or hair type.Highly recommend.
August 2021 by Sarah Williams Brilot
staff were so friendly and helpful, my kids cannot wait to get in the bath and make some bubbles
July 2021 by antonella masi
What to say about lush product they are amazing and we all know but let's speak about the shop the staff and honestly i have to say the best service it is here in the shop in truro staff it is friendly helpful and super welcoming. Well done go and breathe some good energy from the product and from the lush people .
