May 2023 by Ermelinda Procter
I can?t describe how filthy, dirty, unhygienic this hotel was, we unfortunately paid before seeing our room for 2 nights, when we said to them the next day how uncomfortable and dusty the room was, the mattress had a whole, they disappeared- we had gone to Cornwall for a funeral of which we communicated that we would like our money back for the second night so we could leave, and they would not answer our calls, we left anyway and stayed elsewhere - it was extremely weird as the hotel was completely empty, the room that was given to us did not look like the one online either, on top of that they gave our dog a treat which was so sharp that made him bleed and nearly choked! I would not recommend this place to anyone! They also kept trying to negotiate the price of the room when we spoke on the phone and in person - we should have seen the signs!
May 2023 by Mariana Tusha
I don't recommend it, it's very dirty and not polite, I had very bad experiences???
October 2022 by Nick Diamond
Now Zucchini Italian restaurant with rooms still available. Dined here last night with two friends, very good selection of food and drink and friendly staff. Food was very tasty and the after dinner liquer tasting was interesting with surprising results. The only reason for the four star rating was that the portion of brioche bread and butter pudding was a little small compared to our other two HUGE deserts.....and the shortage of clotted cream........ Still very recommended for a great night out tho!
July 2022 by Colin Smith
Great food at this recently reopened venue. The Italian food is excellent and the proprietor cannot do enough to please. A great fun evening with our very good friends.
July 2022 by Sue E
Now called Zucchini Italian Restaurant and lodge. Working hard to updo the place .
September 2020 by Persued_pallet
Booked for a work trip as I had grown tired of the surrounding mid level hotels. I was running late and tried to phone. Phone number not working. Arrived at 8pm to a pitch black building with signs saying "bar/restaurant closed". Reception was closed (lights off, screen locked) just a list of numbers. I had just travelled 3 hours and arrived by taxi. Needless to say I didn't stay. Got the taxi to take me straight back to premier inn. And because I used my debit card to book, I have since been charged 200 pounds for my non stay. If this is how they run a business it is frankly DISGUSTING. No phone call from them to enquire where I was or to inform me when booking that the bar and restaurant would be closed. I know covid is causing a lot of strife, but this is NOT how you run a business if you wish to stay afloat in the off season. I am absolutely FUMING
July 2020 by Dean Irwin
Cannot fault this place..on my recent stay here through work, i received a service that was second to none..extremely friendly and attentive staff, large comfortable and clean room..food on the evening was great and the breakfast was spot on..really good place to stay..nice relaxed atmosphere..
