November 2024 by Mark Syrett
Another wait of over an hour for a prescription to be prepared. This has been going on for over 3 months and perhaps longer. It is blamed on staff shortages according to the notice. The pharmacy is situated adjacent to a main thoroughfare with sick people being trolleyed back and forth, passing by those waiting for a prescription ?-thus a high risk of cross infection.
If Loyds cannot provide an efficient service they should be replaced immediately.
November 2024 by Rose Trengove
It was obviously a difficult day for them and for patients: there were what seemed like literally 100s of people waiting to collect prescriptions, every seat was taken, people were sitting on the floor in the corridor and standing wherever they could find a space, I waited nearly two hours in a very unhealthy environment with people coughing and sneezing before deciding I would have to leave. At that point there were 30 people still ahead of me and the collection number I had been allocated. The Hospital Board desperately need to look at this service because it isn't working for patients at the moment.
I will have to go in again early tomorrow morning.
October 2024 by Margaret Thompson
My consultant ordered my chemo meds to be delivered to my surgery on 18 September 2024. I?m still waiting. Very poor service
September 2024 by daniel jackson
Not enough staff be willing to wait an hour to be served even if you just want some paracetamol!
September 2024 by Daniel Lee
They made me wait 8 hours to then only give me 2 pills. Not two boxes, 2 individual pills. Don't bother trying to call them, they have a habit of turning the phone off when they don't want to deal with their job.
September 2024 by Erica Smedley
Need to get more staff, waited over an hour for my daughters prescription! Hers got missed and when we asked how long it was going be they said another 50 mins! Nearly 2 hours for a prescription Is ridiculous
April 2024 by Miya Ch (SK)
I had a medication prescribed by my hospital dermatologist via an outpatient clinic. She had the prescription sent to Lloyds and asked them if they could send it to Three spires GP for me to collect, and within 3 days it had arrived at my surgery!
Great service and very convenient for me.
March 2024 by skits skittles (skittless)
I had a medication prescribed by my hospital dermatologist via an outpatient clinic. She had the prescription sent to Lloyds and asked them if they could send it to Three spires GP for me to collect, and within 3 days it had arrived at my surgery!Great service and very convenient for me.
July 2018 by John ?REkAB? Baker
Refuse to give more than 1 months worth of medication even when the doctor prescribes 2 months. No other pharmacy has ever had an issue completing 2 months medication.
January 2018 by John Baker
Refuse to give more than 1 months worth of medication even when the doctor prescribes 2 months. No other pharmacy has ever had an issue completing 2 months medication.
July 2017 by Victoria ?BHamGal? Darlington
Very small and limited Lloyds pharmacy, best for prescriptions really but staff quite friendly
June 2017 by Victoria Darlington
Very small and limited Lloyds pharmacy, best for prescriptions really but staff quite friendly
February 2017 by J. Robin Gatenby
Friendly, helpful staff, good service
December 2016 by Matt McKee
Good service, can be busy
