October 2022 by Kay Killen
We saw George at the Truro Branch with a problem with our business account. We received excellent service from George and were very impressed with the efficiency of the Truro Branch of HSBC.
July 2021 by Lynda Williams
Had to visit today to sort out a payment we had made to a Company. We had got into a right pickle as my husband and I don't do Online Banking. We were assisted by a lovely young lady called Polly who sorted everything out for us with such patience and humour. She went to great lengths to guide us with a new payment to the Company. Thank you so much Polly.
September 2020 by aaron harvey
It's a bank it has money ?
July 2020 by gb gb
Self service terminal to pay in money is perfect but that doesn?t distract from the fact the staff that work in there are some of the worst I?ve experienced. Woman with blonde hair working on the front pillars that greets customers has on a few occasions now been extremely miserable and rude to me, so much so I?ve been put off from banking in branch and just stuck to online. She should realise she works as a front facing customer role and if she doesn?t enjoy it maybe try a new career. I have now moved banks
April 2018 by Beca Trebil
I love the plugs at almost every table to do work on the laptop. Glad to find a place i can base myself to type away. A lush range of non-dairy milks and vegan cookies too. Lovely staff. Relaxed atmosphere.
January 2016 by Peter Young
Self service makes everything quick and easy. Friendly helpful staff always available to help.