May 2025 by Mark D
Popped into the branch to ask about the savings accounts we have for our daughter, which would be a good route to take. The lady on the desk, didn't have a clue about any of the accounts, turns out she works for Lloyds, so the manager came out to say he couldn't advise us on what to do, best speak to a financial advisor.
So No help and No advice, which I replied that your making me feel like we should take our money and bank somewhere else.
That's exactly what I would do said the Manager!! Can I help with anything else ?
I just laughed and we left.
But honestly what a joke of a branch.
Customer service - ? Not here.
May 2025 by Mia Murray
No staff. Just rude to people waiting.
February 2025 by Katie
They always go the extra mile , really helpful
December 2024 by David Hart
Great good old fashioned empathy shown to my needs AND MANNERS.Please keep bank open
October 2023 by Colin Rothwell
Popped in yesterday to sort out a savings account. Met Joe who was extremely helpful and knowledgeable and professional. Thanks Joe for making the whole process stress free
October 2023 by Michael J Townsend
Couldn't do my banking without them, so friendly and helpful.
July 2023 by Carl Kendrick
Exceptionally high standard of friendly helpful staff, always go out of their way to assist . Professional but also add a personal touch remembering customers engaging in conversations and a credit to your company
July 2021 by Robert Washbrook
Tried to open an account for my son, need to book an appointment at branch but automated system just hangs up on me!!!!
September 2018 by Beverly Marie Dowland
Friendly, helpful staff!
December 2017 by Windy Day
The staff were very helpful and understanding to my technophobia.
October 2016 by John Calcraft
Good customer service, rarely have to queue for more than a few minutes. Good level access for buggies, etc.
