July 2025 by Oscar Ward
Wendy was lovely and patient and made sure we were completely happy with our ear piercings.
June 2025 by Debbie Lucas
Wendy was so helpful today helping me choose a watch for my husband's 60th, she remembered details from when he came in to have a look that I did not, she was so helpful and patient, will definitely be coming back.
June 2025 by Sophie Lucas
Came in to enquire about having my engagement ring cleaned and Wendy was so helpful - fantastic customer service. Thank you ??
May 2025 by Andrew Goodman
Citizen smart watch failed. The Truro branch, and Wendy in particular, dis absolutely everything in there power to ensure a happy outcome, and checked and ensured that the replacement watch was perfect and ready to wear. Superb service. Thank you.
April 2025 by Melanie Spargo
Amazing customer service today, served by Wendy , what a credit to your company this lady is , thank you ?
March 2025 by Paul Anderson
Thanks Amy, very helpful and friendly. Good selection of watches to choose from, many styles and prices to suit everyone.
September 2024 by Emma Collins
Had my ear pierced by a lovely lady called Wendy in Truro store. She was really kind and patient and made it easy to get everything sorted
August 2024 by Sarah Browning
I visited your Truro store today with some very tarnished silver jewellery. I spoke with a lovely lady called Wendy who couldn?t have been more helpful. I left my jewellery with her for 30 minutes and on my return I was amazed by the results. The jewellery came up like new. Wendy was super helpful and completely made my day. I will be returning with my other items that need attention and hope to see Wendy again !
June 2024 by Polly Gill
Both ladies in store on Sunday were warm and helpful and an absolute pleasure. We were choosing our wedding rings and they made the whole experience absolutely lovely! Can?t thank them enough x
June 2024 by Jo Trickett
I have been into HSamuels today to order my eternity ring. Carol greeted us with a lovely smile and a good morning. Which made us stay and purchase with Carol's amazing help and knowledge my beautiful eternity ring. Thank you so much.
May 2024 by Paul Wannell
A huge thank you to Margot for her excellent customer service. She was very knowledgeable, professional, polite and friendly. Nothing was too much trouble for her. She processed our wedding ring order really smoothly and we look forward to receiving them
May 2024 by david blackburn
The Lady that served me was very polite and nothing was to much trouble for her
April 2024 by David Bayliss
Carol at your Truro branch wasVery helpful and patient in helping us to choose a wedding anniversary gift, couldn't have wished for better??
April 2024 by Philip Lee
We had brilliant service from H Samuel when choosing a watch - very patient and helpful.
April 2024 by andy derby
Aislinn was a really helpful staff member and we were more than happy with her service
