November 2023 by Marion Cheatle
The staff in the shop are both welcoming and professional and I have never had an issue with their service. My issue is with the quality of the shoes they now provide, whereas shoes used to last till my children grew out of them they now are falling apart in under 2 months. Although Clarks claim to utilise both time-honoured and pioneering construction techniques, technologies and materials, Clarks are the shoes you can no longer count on.
November 2023 by hans haschke
Today we went to buy some shoes for our little girl , she is not easy but always in Clarks we found something she likes , today the Staff Megan assist to us very good , profesional and with all the patience, we?ll done we get 3 pairs of shoes and my little girl is happy and of course we are with the very hood attention we received by the staff , thank you very much and of course will be back again to this store.
October 2023 by Phil Roe
Megan was very welcoming- a great smile. Given that I was quite a difficult customer she was very patient. The boss was also instrumental in making the sale. All in all a very good experience.
September 2023 by Piran Perranporth ?Murf?
Really helpful kind staff. They measured my toddlers feet very calmly and talked her through which she loved.Just a shame on two visits a year apart they didn't have any of the shoes my daughter liked in her size.
August 2023 by sharon PaulT
Excellent service in Clarks Truro today. We visited first thing and had my daughter?s feet measured and shoes fitted by Angela who was polite and professional despite my daughter being most stroppy! We visited again late afternoon with my other daughter and was served by Angela again who was still smiling despite it being a very busy day. Luckily daughter number 2 was much easier to please!
August 2023 by Rachel B
Went to get both my daughters feet measured to buy shoes for school. Was served by Jaiden. They were so kind and super helpful. Nothing was too much trouble! An employee to be proud of.
August 2023 by Tilly Studd
We wanted to get school shoes for my daughter as she had no idea on style so had an appointment with Charmaine.All I can say is she was outstanding with her !Made my daughter feel very relaxed whilst she measured her feet.Then took her to choose some shoes and took her time with her.Charmaine is an absolute credit to the Truro store and her professionalism speaks volumesVery happy customer
July 2023 by Victoria Radford
Angela was friendly, helpful, and efficient- thank you so much!
July 2023 by Gillian Feast
Great service from Jan last Friday (7th July 2023) who managed to deal with a very reluctant baby getting her very first proper shoes. She did cry, but he was so lovely with her and managed to measure her feet successfully and advise my daughter in law appropriately. Thank you for your infinite patience and understanding. We got a lovely pair of little Roamers.Thank you.
July 2023 by Joanna Picton
Really good experience today. Jan fitted a pair of trainers for my son, he was so kind and patient. Awesome friendly service, and offered an appointment for school shoes which was really useful. Highly recommend!
July 2023 by Catherine Cheesman
Clarks Truro Team provides a very good shopping experience. Staff members are welcoming, attentive, and courteous.I'd like to give a special thank you to Ellie H and also to Emily when I visited the Truro store on two separate occasions recently. Each was more than happy to assist me and knew their products. ?See you in Truro again soon
June 2023 by Dave Pearce
Great service, people who actually know what they are doing ,The manager and Elle H , perfect.Quality shows.
June 2023 by Sharon McGinness
Angela was very friendly, helpful, kind and considerate to my elderly mum who tried on many pairs of shoes before choosing the pair she wanted to buy.
June 2023 by Louise NORMAN
I went into Clark?s to buy 2 pairs of canvas shoes for my grandchildren. I was served by Angela who was very helpful and helped me find just what I was looking for.
June 2023 by Rosemary Mafrici
We had outstanding service. The lady was incredibly patient and extremely helpful with my mother in law. We were very happy to purchase two pairs of shoes in the knowledge they fitted perfectly.
