Building Supplies in Truro, Cornwall

“So I have just visited the Truro branch and felt that had commend the service I received as ir could habe been a problem bur Rachel the manageress decided that I had a genuine faulty machine and replaced it! No fuss,no bother just common sense applied.Thankyou Rachel.”

“Covid-19 rules well organised, very helpful friendly counter member staff, sorted what I needed, I wasn't actually sure !!!!, all in all, a great experience.”

“Brilliant Customer service from the Truro branch. Minor issue with a delivery pro-actively resolved. Genuinely impressed with how professionaly it has been dealt with. Why can't everyone deliver customer service as good as this.”

“Fantastic service by staff who could not be more helpful finding me exactly what I needed. I have not had service like that in any shop for ages, let alone a store like this. Can't recommend them more highly.”

“It is refreshing in this day and age to know that such stalwarts as Malletts store still exist. In an age where Customer Service often means ringing a group of people, hundreds or thousands of miles away, who do not understand your issue and cannot help, it’s wonderful that there is a company who still believe in good old-fashioned, respectful customer care. Mallets is such a company. I had cause to speak to them today with regard to an electrical item I required and their advice was invaluable. Robert handled my call and he was polite, respectful, listened to my request and advised me on the best options for my scenario. We need more companies like Malletts who believe in serving their customers to the best of their ability to find the best solution for their issue, rather than try and sell me something I don’t want, don’t need and won’t solve my problem. 100% top marks to Robert and Malletts, long may they remain in Truro! Thank you.”