March 2024 by Steve Lambert
First encounter dealing with Ideal Homes Estate Agents in Torpoint. I?ve found that first interaction incredibly unprofessional. I made an offer on a property and was informed it might be a while before they contact me as the vender is difficult toliaise with. The next time I logged on to view the properties I?m interested in I see the house is sold STC. No contact was made to me with regard to accepting, declining or increasing my offer. Hopefully I won?t have to deal with this company in the future.
March 2024 by Kim sellwood
Customer service not very good,dont reply to there emails
August 2023 by lorraine england
I have used the services of Ideal Homes for the purchase, letting and sale of a property. I have no problem in recommending their services on the basis of their local knowledge, professionalism and customer care.
May 2023 by Neville Wadsworth
Generally estate agents are those people, along with used car dealers and politicians, that we love to hate, but all the team at Ideal Homes really are an exception to the rule. Over the last 12 months, they have smoothed out the process of buying a property in Cornwall, and in spite of various setbacks, they have helped to achieve a good result, which would have been impossible without their involvement. All estate agents promise to call you when a suitable property comes up....of course they never do....apart from Tean, Katie and Claire at Ideal Homes! They do call you, they do what they promise, they don't mess you about, and nothing is too much trouble. They deserve to do well...whether you are buying or selling ....use them with confidence. Many thanks and Best Wishes. Neville Wadsworth
February 2023 by Sharon Evans
Thank you so much to Tean and a massive thank you especially goes to Claire in Sales Progression. Claire was amazingly supportive and so informative throughout the Conveyancing process. A service which is, in my opinion, second to none. Thank you Ideal Homes.
November 2022 by John Robertson
Looking at the previous five star reviews my experience with Ideal Homes, Torpoint, appears to be a temporary aberration rather than the norm, but I feel so frustrated by the way I was hoodwinked and sidelined, I feel compelled to be candid about my encounter with them. After agreeing to a "chain free, cash sale" back in March, I waited three months only to be told that someone had pulled out of the "chain". I discovered there were actually four in the chain but the agency kept this to itself because it sought to benefit from all four transactions. It was handling every sale in the chain! I would never have opted for this buyer when there were better options on the table. OK, they found another buyer at the bottom of the chain but I was advised to drop my sale price by £25K in order to secure the purchase. Seven months later and somewhat poorer and furious with their reluctance to freely communicate with me, the sale is now complete. This sale was manipulated solely for the agency's pecuniary advantage.
November 2021 by Steve Clark
Great service
November 2021 by Justin Carney
We contacted the Ideal Homes office to discuss putting our house on the market and the service from this point on was amazing. From the first visit by Craig to take pictures and discuss description, to the professional and high number of viewings delivered by Claire and Tean it was an amazing service. Once sold the speed at which Stu got the paperwork out and Claire then continued the service chasing the solicitors to get the paperwork done. Thank you to the whole team for making the whole process so easy. We can't recommend you enough and it's great that even though you are so busy the personal touch for your customers is still so high on your priority list.
November 2021 by Paul & Emma Doidge (vagabondfamily.nz)
Great to deal with. The team there are always on hand to give clear professional advise and guidence which makes selling or buying a home that much easier.Thanks from the Doidge family.
November 2021 by Mark
Great estate agents that work hard to support you all throughout the process of selling your home, from the beginning to the end.
November 2020 by John Mcilroy
The estate agent dealing with the property we live in She has been really cool. I'm about the people
November 2020 by Joslyn Peters
I've used Ideal home for purchasing a property, they are extremely friendly and approachable. Their knowledge of the market and area is fantastic, I would highly recommend the team for sales and purchasing
November 2019 by Brenda Cornwall
A very good estate agent for selling and buying..
November 2019 by Marion Moxhay
They've sold our house. That's all that matters!
November 2019 by Chris Chappell
Very helpful staff would us every time
