December 2023 by Maria Bown
TK Maxx always has such an amazing variety of goods. This particular branch in St Austell had an incredible selection of drinking bottles and flasks as well as their usual offerings.Clean store and great friendly staff.
December 2023 by Shelley Hudson
Great shop always find something that is unique
November 2023 by Shelleyrose Johns
Really disappointed....Spent £373 in store, came home when I went to wear my first outfit realised all the tags were completely wrong....I bought cargo trousers for example and they were 5 sizes too big!!!!Really frustrating now, trying to find time to go back into town and needed trousers that night!
October 2023 by Turan KARGI
Prices are okay but could be better.
August 2023 by Gareth Reeman
Decent range of toys especially vehicles and cars with opening doors sounds. Remote controll ones as well. Pleased both my boys 4yr and 9yr. No queue at the check out, staff was slow but friendly.
August 2023 by Tyler Jordan (TJ69)
I ove tkmaxx but not this one!!I'd give less if I could after the visit.Always head to tkmaxx whenever I'm on holiday. I love the variety and a chance at a good deal. But not this time.Was followed around by staff after I was picking out some stuff kept walking by constantly. Got told changing rooms were downstairs only to have a woman (guessing the manager) follow me and when I was in the changing room for my partner to see them checking, I had gone in there.In the changing room, they took my one item and went and put it in the room, but when other people went, they just got told to go through. Then, when I came to pay at the till, it took ages because they checked every single item label to check it had not been tampered with, which was about 7 things.I've never felt so watched / targeted. Never stole anything in my life and felt as though I couldn't look around without being watched by multiple members of staff. Incredibly rude and not welcoming staff, so I'd avoid tbh
August 2023 by Dani Sykes
Go to every tkmax we come across and this one was weird. Started out fine, until the staff pulled us up on an issue that we were completely okay with and agreed we wouldn't do it again (trying something on, on the the shop floor) we couldnt see a sign for a fitting room, simple mistake. We went to the fitting room after the lady told us where it was but the staff then basically ganged up on us throughout the whole store. One lady in particular followed us around. Never stolen anything in my life and genuinely felt like assumptions were made. Didnt feel welcome anymore so purchased the items we had already picked out and left. The lady even followed us to the tills and the lady on the till checked every tag and price on them and it took forever to just pay so we could leave and no longer feel uncomfortable. Granted we made a mistake but after the issue was delt with maybe they could have all backed off a little? Hardly going to the till if we weren't going to pay. Will not be back here. Really uncomfortable experience.
July 2023 by Koral Rachel Gregory
Very clean and organized TK Maxx. The staff are always really polite.
May 2023 by Kez Stone
Prices are a tad high and products seem quite tacky compared to a few years ago. Staff are excellent though
April 2023 by Ruth
Quite small, not a lot of choice.
April 2023 by Muhammed Ibrahimi
Nice and tidy store. Friendly staff.
April 2023 by Gareth Hainsworth
If you like this store then ignore an old cowboy. Not my glass of Bourbon.
March 2023 by Jan Hayes
Always something to buy, a great selection of everything at fantastic prices.
January 2023 by Martine Cotter
I love TK Maxx and spend most of my disposable income in there! However, when returning a Christmas gift that was clearly the wrong size (all labels were incorrect) the very rude retail person refused to swap it, exchange or provide a gift receipt and almost accused me of stealing! He was so rude!I got in the car, drove to TK Maxx at Fraddon, and had a completely different response from a lovely assistant who immediately acknowledged the mistake, apologised and gave me a gift card. Same shop, completely different experience. The guy at St Austell needs some manners and perhaps a new job if he hates it so much!
January 2023 by terry whale
Great staff. Nice and clean
