May 2022 by janice ellins
Level access Bit tight inside for wheelchair users But staff friendly and helpful so something could be arranged I would think Managed to find the two items I wanted
November 2021 by Adam Richards
Excellent service. Manager has excellent cover for dealing with covid and staff were right on the ball and helpful cannot fault them at all
November 2021 by Kev Robinson
Different staff on from our last visit and so much more helpful and friendly.
November 2021 by linda Thomas
Brilliant shop with very helpful and friendly staff.
November 2021 by Robin Hesketh
Very helpful staff and very friendly
July 2021 by Alan Wilson
good selection of footwear for all the family and very friendly and helpful staff
November 2020 by lost vamp
Went to the Clarks in St Austell as thought would be alot quieter than our local one in Newquay. The assistant we had was so miserable and no help atall! Our 4 year old boy was a little anxious and quiet and she was just rude and miserable and didn't make us feel comfortable atall, she was useless!! Would not go to that one again, customer service was horrible and made me and my family feel really uncomfortable.
November 2020 by Kingsley Scott
Lovely and very helpful staff would recommend thank you
September 2020 by Trevor Cave
Bought boots, had them awhile ,slight problem returned to the shop on Sunday with receipt, Got them changed no problem .The two guys were very friendly & helpful. Not the most expensive footwear but excellent service if a problem... People should read the receipt.
September 2020 by pam deaves
ordered sandals online when arrived too small, rang the St Austell store a very helpful young lady called Sam said I could return them to store and she would let me be able to try on similiar brand in store for sizing and would order me another pair to arrive before my holiday, which is exactly what i did and on the visit to store she was just as pleasant as she was on the phone .
September 2020 by Jamie-Lee
Terrible Shoes. Bought A Pair Of Shoes For My Son But Fell Apart Within A Week. Bought Them Another Two Times But The Same Happened Again.
September 2020 by Maxine Smith
Great place to buy high quality shoes, boots, slippers and sandals for very competitive prices.
September 2020 by Andy Heenan
To be fair I didn't go in, but I must of been close by. Rated well because everyone needs shoes don't they? Unless your a car or a dog.
September 2020 by jane s
Good local shoe shop. Friendly staff. Lots of options. Reasonable prices.
July 2020 by Ashley Baker
I purchased a pair of shoes from Shoe Zone St Austell for around £12 and while I didn't expect them to last long I certainly expected them to last more than a few days (the tread on the shoes wore down extremely quickly and the shoes were very uncomfortable). Upon returning the shoes a few days after purchase I was met with the rudest and most sarcastic manager who told me that I would not be receiving a refund for the shoes as comfort is not a priority when it comes to shoes. She also argued that the cracked and worn tread of the soles is normal which I completely disagree with. After receiving a very poor quality pair of shoes and an even poorer level of service from the so called manager of the store I can say with confidence that I will never purchase anything from Shoe Zone again. Avoid like the plague, you'd be better off wearing carrier bags on your feet than the cheap nasty shoes sold at Shoe Zone, if I could give zero stars I would.