April 2025 by Patrycja Kowalska
Great flavour, blink-and-it?s-gone portion. For £18, I?ll need a snack just to recover from my main.
April 2025 by Pete Luffman
I didn?t stay here so can?t comment on the rooms. I had a meal here, the staff of friendly and welcoming, the venue and location is very nice. What let it down for me was the portion size of the food and the price. I left feeling ripped off and still hungry.
April 2025 by Food Whisperer
Called in the beautiful harbour side pub for food and drink.
Initially bought the drinks at the bar while we chose the food. That was where the idyllic dream ended. Served by a lady called Tamsin who was clearly annoyed that customers had the cheek of wanting to be served while she was telling another worker some story, she couldn't have been ruder or more dismissive.
I ended up paying top prices for the drinks. This included £6.30 for a cider that normally costs a little more than a fiver elsewhere.
We skipped the food and went elsewhere in the village to eat, where there were a lot of excellent quality eateries, and the staff were pleased to serve us.
Food and drinks: Over priced and expensive
Noteworthy details: Rude indifferent staff
March 2025 by amber olivya
Kitchen closes at 9pm
March 2025 by Emma Sebrof
Great food and service with the best views in Charlestown!
March 2025 by Jon Livesley
Cider was fantastic but the food menue had no cohesion and was expensive. Should suggest beer to go with food.
February 2025 by Kathryn Sebrof
Great food in a friendly environment with amazing views.
February 2025 by Russ Atherton
Beautiful place, excellent helpful staff, food and drink expensive. The only criticism is the disabled access. Had to put on coats and outside clothing to get from the room to the front of house. Outside access lighting also poor.
Rooms: Excellent wet room, but shower not so good.
Nearby activities: Stunning place and lots of lovely places to visit. Cornwall, in general, is not very wheelchair friendly.
Safety: Very safe, with common sense.
Walkability: Pavements poor and not very wheelchair friendly.
Food and drinks: Expensive, but decent choices.
Noteworthy details: The staff are friendly and accommodating.
January 2025 by Michael Brock,Cook
We had lunch there today. The vegetables were cold.spoke with waitress who said they had a gas problem. When we went to pay again explained about cold food.Given 2 scratch cards instesd of 1. What a RIP OFF. Will be contacting St Austell Brewery.
January 2025 by Michelle Williams
Looks great. Staff friendly and helpful. Food not as good as past visits
January 2025 by kathraw
Wow most overpriced bar I?ve ever been in. £28 for 2 Gin and Tonics? Cost more than the food. They didn?t give us the specials menu which was much more appealing than the regular menu. Only one vegan option. Hummus a bit dry. Padron peppers lacked seasoning and should have been more blistered. Lovely decor, clean toilets and friendly waiting staff but the prices are a disgrace. We aren?t tourists as we live in Cornwall but even if we were, I would not have visited had I known I was about to be ripped off. The place isn?t all that, now the museum has closed it?s just a place where a tv show was once filmed. Antique shop is worth a visit though.
January 2025 by Zena Carlyon (Bunch)
Still awaiting a response from my complaint re festive lunch. Waste of time pre ordering, it took two emails plus a phone call to pre order, then on the day there was no record of the order and to top it off two items were not available! We were given a prosecco on the house but The Pier House is not what it used to be in the days before St Austell brewery took over.
January 2025 by Vince Pitkine
Great looking place and well done on the refurb. Nice atmosphere. However your prices will restrict many repeat visits. To charge £22 for a burger and fries and pushing £8 for a pint is simply too much now. I saw a large family sit down, look at the menu prices and walk out. They made the comment that if the prices had been reasonable they all would have stayed. Thats lost business.
December 2024 by Sue Hicks
Thank you so much for our Christmas experience with you all food -rooms and staff were first class and Charlestown with its sea and harbour views amazing. It was lovely to see the hundreds of people for the Boxing Day swim. Never know we might be with you next year thank you all xx Sue -Kevin
December 2024 by Mark
Impromptu visit to the restaurant on a grey Saturday afternoon. Unfortunately on arrival we were told we could eat in the lower front but couldn't sit in the restaurant unless we had booked!! Not sure of the logic or logistics of this. We ordered our food at the bar, which would probably be the only disenerable difference as to where we sat and had a lengthy wait for our food. We both had simple meals of Burger, Fish and Chips which was fine.
