September 2025 by Isabelle April
Such a lovely team. Was just in the St Austell store browsing for some new frames and they were very attentive and helpful. Sue assisted me and helped me a lot, very happy customer!
September 2025 by Jacqui Peskett
Attentive staff. great choice of glasses. Good professional service from everyone at the St Austell Store.
September 2025 by liam barnsley
Friendly, fast and up for a bit of a laugh. Can't complain at all
September 2025 by Peter Blenard
Great service however running a bit late. Everyone was so nice though!
September 2025 by Gary Blackler
On time, great communication and advice.
September 2025 by Tyler Johns
Very good customer service
September 2025 by Kelly
Excellent service around very friendly
September 2025 by Daniel Walker
Polite and beyond helpful staff with explanations throughout the whole process. Giving you a relaxed and reassuring experience. Store is clean and bright.
September 2025 by Margaret Simms
Had to pop into the St Austell branch as I'd bent one of the arms on my glasses. Louise temporarily fixed it before placing an order for a replacement and booking my collection. Louise and all the girls are fabulous. Such a great team ??
September 2025 by Joanne Heather
Louise and Rob gave me a fantastic service yesterday, and I truly appreciated their experience and customer service
September 2025 by Stephen Godfrey
Excellent service as always especially from Lynsie and all the team thank you so much for all your help
September 2025 by Paul Endean
Quick service, good quality test knocked a star off because prescription was given to me with the wrong date of testing so I had to wait for a duplicate before I could order my glasses.
September 2025 by Karen Kendall
Friendly, helpful and well trained staff with punctual appointments - all in all a good experience thank you!
September 2025 by lee belcher
Really friendly staff. Explained every part of the eye tests in detail first. After the test I was told about results and explained my options.
September 2025 by lynsie whitton
I had a test by Jonathon he was very friendly, gave me some great advice.