February 2024 by Linda Reed
Realistic fitted a new conservatory for us, replacing our previous one with new glass and roof and we couldn't be more pleased. We had previously received a quote from another company but Ryan really impressed us with his knowledge and built the conservatory on his laptop in front of us, recommending and amending things as we went. The other company didn't do any of this and he also advised us that if we were to extend we would need new planning permissions again not mentioned by the other company. The conservatory itself was completed in record time, there was no messing about and all the team involved in the construction were excellent, we absolutely love it and I would highly recommend Realistic.
January 2024 by Vicky Worth
due to an unfortunate incident my front door got damaged and dented. The insurance agreed to pay for a new door. Went to realistic home improvements in saltash, had a very quick response, quickly came out to do a quote and the door was ordered. To be honest, I?ve never had a new door before eso had no idea what I was ordering and what was good or not. The door arrived, WOW!!! it is beautiful and amazing quality. The locks and door handles are incredible quality and the latest secure technology when I researched it all later after I got it. I was very impressed how they made sure I had the best quality items on the door when to be honest they could?ve put anything as I would never have known!! So they are very trustworthy, very happy to help, great after service, beautiful door and the fitters were very very friendly and were very considerate of my son who has autism who was having his breakfast in the kitchen when it was being fitted. Would definitely recommend and would use again
December 2023 by Andrew Miller
Excellent work carried out by the Realistic team. Everything done as expected and the site left clean and tidy at completion of work. We would definitely use this company again.
August 2023 by Elaine Butterwith
Can't recommend highly enough. Had replacement doors and windows. Had a great initial consultation, no hard sell, listened to our requests and provided advice. Fitters, Tim and Graham, were excellent and we are very pleased with the end result. Thanks again to everyone at Realistic, job well done.
July 2023 by Matt Syrett
Ryan and Jen at Realistic Home Improvements were really attentive throughout our project and provided clear information, updates and advice throughout. The finished windows and patio doors, all of which are unique with floating mullions and astragal bars, look great and were installed without fuss. We will have more windows and doors to replace in the future and would have no hesitation to repeat our custom with Realistic Home Improvements.
June 2023 by David Gray
Over the past couple of years we commissioned Realistic Home Improvements to install first, new external doors and then windows in our home. The advice given in choosing suitable doors combined with the complete absence of ?hard sell? and a reasonable price for high quality units convinced us to use Realistic to install windows a year later. On both occasions the quoted price for the job was not the lowest but it most certainly wasn?t the most expensive and it represented the best value for money. Ryan managed our expectations very well explaining costs and timings of each installation as well as the expected performance and limitations of the final product. Given that both jobs were completed during a pandemic, in awful weather, on time, to budget and to a high standard is to the credit of the staff at Realistic who clearly take great pride in their work. The benefits of using directly employed fitting staff rather than contractors was also well-demonstrated. Post-installation support has been excellent. There have not been many problems but the odd snag we have encountered has been dealt quickly and efficiently. An excellent experience from start to finish - highly recommended. Thank you.
June 2023 by Andrew Clark
Really happy with my new back door, the design, fixtures and no fuss manner in which it was ordered and fitted. I am a returning customer and have recommended Realistic to a work colleague already.
June 2023 by Jo Mallard
We chose Realistic Home Improvements for our windows and doors as from the offset they were reliable, friendly and honest. Ryan visited to offer advice and Dave completed a survey, pointing out any issues that could occur and ensuring the products would meet our requirements.Tim, Graham, Matt and Chris all worked so hard on fitting - they were clean, tidy, respectful and friendly. First rate! We love the transformation of our home. Highly recommended!
April 2023 by Joy Dubock
I would highly recommend this company. Chris and Matt arrived on time, installed a door and window very competently. They cleaned up afterwards and were friendly.I am now re-assured and looking forward to this company installing our replacement conservatory .
April 2023 by franceslmais
Customer ServiceQualityValueRyan Barrett visited my property and produced all the CADS whilst he was there and it all looked amazing. Ryan was very honest and confident that the small area I had would work and make the perfect dining room/sun lounge area. He was true to his word as the area has made an amazing difference and have been able to place my existing dining furniture perfectly. When the works started in October, 22 the groundworks team were amazing (Ben and Graham) so hardworking and conscious about the level of upheaval. Then Chris and Matt took over with the build and again amazing and dedicated workers. There was great continuity and the Plasterer, Brian, his work was amazing too and great comments were made by my visiting friends. I?m more than pleased with the extra room as it has made so much difference having that extra space which feels so much bigger than I thought it was going to be. So a huge thank you to Ryan and all his team for being amazing perfectionists as anything less was not acceptable in their eyes and if there was an issue that arose there was always a solution. Thank you.
March 2023 by Helen Foss
I decided to contact Realistic as they were listed as a Which recommended supplier. I'm in North Devon and they are in the South which was one of my reservations. I met with Ryan during the Covid pandemic to discuss the installation of a conservatory/orangery. I was impressed by the meeting and Ryan was extremely thorough, clearly an expert in his field and went through many options both in terms of the build and materials. Some time after the meeting I made some changes to my requirements and Ryan insisted on coming back to make sure that he understood what I was wanting I felt confident in the ability of Realistic to deliver what I was looking for and at a better price than local competitors without compromising on quality. Work started just a little later than was originally scheduled which wasn't an issue; parts were taking longer to come through the supply chain and Realistic kept me informed. The build team were highly competent, professional, polite and friendly. They dug out the site ready for the installation and it took quite a while before work on the build commenced. There were challenges along the way with the supplier not providing the right parts for the roof which incurred a further short delay. My build included the digging out of a new soak away through solid clay/stone/soil in scorching hot temperatures and still the team remained cheerful. The electrical installation team were also absolutely on point as were the plasterers. It was nice to have a Realistic project manager (Tony) who was really helpful throughout. Once the build was complete Ryan came back for a visit to see the installation and to gather my feedback. Yes, there were some delays during the build, but we were living in the height of the pandemic and supplies were taking longer than normal so this was not an issue. A year on, I raised a query via the Admin email box who responded immediately and have taken steps to resolve my query to my satisfaction. From a customer point of view,the fact that I was located on one coast of Devon and Realistic are on the other had no impact on me but it did mean that the teams involved were travelling and working long hours. All in all I would recommend Realistic
March 2023 by Nick Thompson
We selected Realistic because they paid full attention to the design of a roof to replace our conservatory with a span of over 4 metres. Other companies offered to build a roof which was not validated by the material supplier. Construction went very well, and the tradesmen were skilled and careful in the house and garden. The plastering was finished very well. Two minor glitches were fixed with care and without hassle.
March 2023 by Jill Martin
We needed a porch done, we were very pleased with everyone who we met from getting a quote to installation. We would differently recommend them. We?ve had a lot of people give good comments. Thank you all for your hard work.
March 2023 by Robert Watson
Many we take the opportunity to thank Realistic for an amazing professional service replacing our damaged conservatory roof and also all the glass in our SMART system bifold doors as well as repairing the alignment on both sets of bifolds. Ryan believed he could repair the structure and our faith in him was evident when Realistic teams arrived on time and straight to task. They were highly professional, courteous, conscientious and caring. It was obvious they take pride in their work when repairing our structure making it better than previously installed. The two teams from Realistic were friendly, respectful and wanted to do a first class job. May we highlight Chris and Matthew were outstanding and could not do enough to ensure the replacement went smoothly. We were also taken back by their work ethic and ensured everything was clean and tidy. It is not often you get a first class service but we feel we have from Realistic. We cannot recommend Realistic enough!
March 2023 by Julie Lidstone
Really pleased, had two doors fitted yesterday, doors are lovely, the two men that installed them were great, they did a fab job, thankyou .
