August 2025 by Sue Nodder
Lovely friendly staff
June 2025 by Vickie J
Slow service is an under statement
May 2025 by Debbie Best
lovely staff except one rude women who looks like a prison officer short grey hair dread going in when she's there.she has no customer service skills at all
March 2025 by Cheryl Watson
Avoid at all costs. Shopping assistant would not give me over the counter medicine because I did have a cough!! So went to chemist further down and got medicine without a hassle. Will not be shopping there again!
February 2025 by P B
Denied purchase of Night nurse after being interogated by the pharmasist about what symptoms I have, after reeling off my cold/flu symptoms and made to feel like I need to justify my symptoms, I was cut short when answered whether i had a cough or not. I then explained that my symptoms are preventing me from sleeping and a cough is on its way, she me told I didnt have the right type of symptoms and won't sell it to me.
Instead I was given off shelf cold flu tablets and told they are much better, as that's what she takes.
I now have a stonking pressure head ache, fever with shivers, and unable to stop sneezing/coughing and have barely slept 4 hours over two days, tablets have done nothing to ease this.
I can only assume by my disheveled, sick appearance, she made an assumption of my character and decided what medicine I should have access too instead.
Do not recommend boots or that pharmacist for future cold/flu purchases.
December 2024 by Bob burgess
Very helpful
September 2024 by paula lillyman
Very helpful
July 2024 by Stephanie Medland
Please be aware this boots shuts between 1 and 2 for lunch.
June 2024 by amy
Staff pleasant and helpful, efficient with prescriptions and processes them in a very reasonable time frame. Store is clean and well kept.
May 2024 by Donna Pollard
A small Boots branch which has a pharmacy.Very limited choice of products.I was unable to purchase what I needed.
April 2024 by Ell Herd
Very pleasant and hardworking team
February 2024 by Marta C
I went in for advice today and the very pleasant man at the pharmacy was very helpful. Not only he offered medicine, but also was very patient and explained everything that I needed to know.Unfortunately I do not know his name, but thank you!
December 2023 by Katy Wedgwood
I visited Boots in Saltash today and was absolutely disgusted with the way one of the staff treated an elderly customer.The member of staff is a woman with short grey hair and wears glasses.The elderly lady had already received her prescription and asked for some painkillers.She was rudely and abruptly questioned who the painkillers were for. She didn?t seem to hear and the question was asked again. Rudely and loud enough for us all to hear in the queue.She replied her husband.When asked what the husbands symptoms were the elderly lady became flustered (I?m not surprised as the member of staff was being rude and officious).When the elderly lady said they were for her husband and it?s what he normally takes the member of staff became quite agitated with her pointing out that this particular pain medication was an opioid and was addictive.This was an extremely embarrassing situation as the lady then explained that she couldn?t get her husband to come and collect them because he couldn?t walk.I am absolutely disgraced and disgusted and infuriated that this member of staff felt that she could speak to this elderly woman in this way. It was embarrassing and unnecessary and everyone waiting in the line looked equally shocked with her behaviour. I just wish I had seen the elderly lady when I had left to see if she was okay.Yes, I understand that this is part of your role, but the way you spoke to this customer was downright rude.You should be ashamed of yourself.
December 2023 by Janes-e
Boots is boots and will for ever be boots...come on whats to say i think everyone knows what boots is and does so no need to shine it up
November 2023 by S J
Turned up at 16.58 today as it was the earliest I could get there to collect a very important prescription and they were closed! Now left in considerable pain until Monday becasue they couldn't be bothered to stay open until 17.00 like they say they are. On top of endless items I get prescribed never being in stock I think this is the last straw with this place now.
