October 2023 by Sandra Gartrell
Always very helpful and friendly you can get all your details about sailings and insurance to the isles of scilly
September 2023 by Paul Haworth
Had a great day to travel with calm seas and gorgeous blue sky. Very friendly crew and wonderful voyage across. Only observation is we would have liked to sample Cornish drinks. Cornwall has amazing breweries and vineyards and yet there was no Cornish drinks to be seen. Such a shame.
July 2023 by Martin Kirkby
Day trip.The boats gets you there at reasonable price BUT.It's 3&1/2 hours of your life each way (including boarding etc) and just 3hrs there (again check in & boarding time) .If you are fit, great. Otherwise you really need to plan and pre-book any excursions or the use of golf buggies etc.The boat is due to be replaced in 2026 and it needs it too. Generally old worn out uncomfortable seating, I'll fly next time, may cost a lot more but saves you over 6 hours of your day.OrDig deep and go for a week...
July 2023 by Harry Beale
We have been coming to the islands for many years. However, the travel experience has become horrendous in the last few years.Disembarking the Scillonian in Penzance is unbelievably frustrating. The staff treat the passengers like cattle.A young man was close to missing his train, and despite being able to see his bag the staff refused to pass it to him until every single bag had been unloaded from the boat. They shouted and got angry at him and refused to unload any more bags until he moved away, this is despite all the heavy machinery being at the other end of the quay. There was no risk to him or anyone else. All the people on the quay were urging the staff to pass it to him and they refused. It was aggressive jobsworth behaviour and utterly unpleasant to witness. We later saw the man at the station trying to work out how to get back to London from Penzance having missed the last train of the day.These islands are utterly reliant on summer tourism. People are willing to travel huge distances to come to experience the magic of the islands. The inhuman behaviour of staff in this service will slowly and surely undermine the reasons the majority of people come and it will be left with nothing but people coming in via helicopter to timeshare houses.
June 2023 by Connie Hughes
Can get quite rocky on the boat so take sea sickness tablets....even on a calm sea in summer.
May 2023 by Nigel Hutchings
Went on this cruise last year and must say excellent and looking forward to the trip again this year....?????
November 2021 by carl britchford
The most peaceful place I've ever seen amazing.
November 2020 by Martin Trewren
Very helpful staff and beautiful scenery
November 2020 by MrsMummy Penny
Great journey. Lovely staff. I flew on skybus from st.marys to lands end. Thank you
November 2020 by pete williams
Flying small planes and running a flat bottomed boat across the route that they do is never going to be easy, and the staff clearly do their best, but the company itself often misjudge their communication, and it leads to issues on the (rather frequent) days where sailing/flying/both is not possible.Despite protestations to the contrary, it's not the company but the kit that causes this, they really need to be better at explaining what exactly is causing the issue at the time and they would be much more warmly received
November 2019 by P b
Unfortunately it the only company that get people to and from the Isle with out dated planes boats and It over priced. The front line staff of the company help as best as they can but are let down by board members feeling there pockets with the profits
November 2019 by Ayfisher
Helpful staff and good services.
November 2019 by Claudia Kirby
Massive thank you to Jackie who went above and beyond to let him know that his bag had not been collected. Great service!
November 2019 by robert allan
The crossing was fine but the whole thing was spoiled for me by the chaotic, primitive embarkation and disembarkation.
November 2019 by Andy Denby
Fly out & get the boat back is all I can say, worth the extra time on the islands, & it doesn't really cost that much more to be fair