November 2023 by Nik Petrovic
The opening hours are a joke. May as well close this branch down too as it's no use to anyone with a job
May 2023 by Katie Macey
Horrendous branch of a bank, the staff are rude and uninterested. There?s only ever 1 desk open to a whole town of people to use and none of their machines are ever working. Today I was in there and an older woman was having some trouble with one of their machines, well the staff members couldn?t have dealt with the situation worse, they were belittling her, that?s the only way to describe it. I hope that the staff all get fired and replaced or the branch closes down all together. We have a number of other banks in Penzance which all have great customer service, Halifax is particularly good. I wouldn?t keep an account open with them if I didn?t have to. Move to another bank if you can to save yourself the experience of going to HSPC.
July 2021 by Katherine Allen
Worst bank in history. Nothing against the branch but if you wish to spend your life on hold and never get the help you need then that?s cool but these are the worst company on the planet!
February 2017 by Ronja Wiedenbeck
Can't complain, good bank, good staff, well presented and always helpful
March 2016 by My Review
I've entered this place once and my god never again. I'm a British born ethnic minority here and was pretty much interrogated here, why are you here? are you on holiday? Where was you born? are you sure you are not a tourist? etc. I would put the name of the worker but instead I hope they read this and just treat people with a bit of respect that's all.
