December 2023 by Mark Bates
Never has my prescriptions ready. Closed for lunch an hour a day. Always a long queue. If you go in 30 minutes before lunch after queuing for 15 minutes get told to comeback after lunch. Seriously need to up there game.
October 2023 by Chris Iverson
Nine working days to prepare a prescription, then I still had to wait for the pharmacist to sign it. A tad on the slow side, needs sorting shouldn't be like this.
July 2023 by Natalie Leyser
Rubbish pharmacy I don?t know if it?s because they busy but some of the staff are really rudeWish there was a nice Pharmacy like the one in Sainsbury?s why did it have to close
July 2023 by Steve Nankervis-Smith
I'm not sure what's going on at this place... it might be my age! Communication is haphazard - sometimes they text to let you know that your prescription is ready to collect, sometimes they don't. Sometimes they don't have the quantity to fulfil your prescription necessitating repeat visits. Trying to contact them by telephone is.. well... frustrating - frankly, I wouldn't bother.Ordering your repeat medications these days can be confusing - there are several different ways - I stick to just one - the NHS app online service. This usually works well so long as I order well in advance, say 10 to 14 days.
June 2023 by laura Berryman
The only reason why I give 2 stars is because the staff . They try their best . However I don't get my prescription sent there anymore due to the length of time you have to wait. I'd rather go elsewhere. Even when it's ready it's not ready and alot of miscommunication, but again they do try. Even my doctor said would you rather me print it off. When the doctor says that , you know there's a problem
June 2023 by beverly cocks
Awful they are huge let down to the surgeries. They Never have done prescriptions ! Long waits. Huge problem getting hold of them by phone! Don?t get prescriptions there any more!
May 2023 by Anna Craven
Terrible can never get through on the phone say they have your medication then not huge queue all the timegoing back to online service its safer.
May 2023 by Louise Ranton
The staff here are always working so hard! You never see them stop! It?s an extremely busy pharmacy but I cannot fault them working under a lot of pressure.Lottie is so helpful won?t above and beyond when I couldn?t get an item.
May 2023 by Ollie Laver
Incredibly poor service! Really quite impressive just how terrible it is. Writing this whilst stood in the slowest moving queue ever. Whoever is in charge really should not be in charge.
March 2023 by Tracy Broocks
Awful. St clare medical centre are really being let down by this joke of a pharmacy. Twice the surgery put through an urgent prescription and twice was told they'd not received it. Then checked and found it only to have to wait till they took it off the shelf for the pharmacist to check. Very very poor. So disorganised it's pathetic. They are so slow
February 2023 by Anthony Hingley
Totally incompetent, waited 48 minutes for a pre orderd prescriptions still not ready and medication completely missing
February 2023 by Susan Cripps
Frequently having to chase repeat prescriptions for delivery. Rarely answer there phone.
February 2023 by Jennifer Wright
Why will this pharmacy not post on-line that they are CLOSED FOR LUNCH 1.00 - 2.00pm ON WEEKDAYS? For those of us who live out of town, this is vital information. Otherwise, seems like all the health services - doing the best they can with insufficient staff and resources, evidenced by unanswered 'phone calls, waiting for prescriptions that have been notified as ready and the affore-mentioned lunch hour absence. Staff, however, are always polite and helpful.
February 2023 by Hira Pascoe
If I could give no stars, I would. They are frequently out of stock of medication that has been prescribed, they can take up to a week to fill a prescription, and today my daughter has gone there for the FOURTH time to collect items from one prescription. Outrageous! And some of the staff are rude too.
January 2023 by Marian Prowse
Hardworking staff handle pressure well.Get the feeling they are understaffed.Queues can be quite long at times.
