May 2023 by Hippy Chippy
Very good Barclays Bank, let?s hope this one never closes like many other branches. Great service by Gavin really knew his stuff. Thank you ?
February 2023 by Vics Playlist kati
I used to bank here at this bank. The staff here are very friendly. I never had any problems with this bank. I would recommend this bank
July 2022 by Gill Hutchings
Can't get change on a Saturday ! What is the point of opening, waste of space
January 2022 by Neil Oats
A good place to get your money out
September 2020 by Mark Shaz
Good bank
August 2018 by Matthew Young
Very helpful staff.
July 2018 by Cornish Maid
Onky 2 cashier windows. Very automated paying in, but helpful staff on hand to help. Can get rather busy at lunchtimes.
August 2017 by kernow bys vyken
Onky 2 cashier windows. Very automated paying in, but helpful staff on hand to help. Can get rather busy at lunchtimes.
June 2017 by Roger Driver
Spacious, light and airy interior. Helpful and knowledgible staff
October 2016 by Towednack Parish Council
So far, so poor.
Trying to open a Community Account; proving difficult.
Might have to stay with the existing bank which, although it charges each month, it does answer the phone instantly with NO MENU and the person who answers sorts out the query themselves: it is fantastic, proper old fashioned SERVICE (UNITY TRUST by the way)
So far, Barclays Penzance has turned away a signatory who had taken in ID as they didn't know their account no....(cos we don't have one yet)and told another signatory that he would have to link this Community Account with his personal account (WHAT?) .
Tried to phone the bank, got through to the generic number, got past numerous menus and then got an employee who has NEVER HEARD of Penzance and can't spell it either. Why are such people employed in this kind of job, astonishing and makes you wonder how she got through 11 years of education. Apparently, in order to speak to anyone at the branch she now has to email the branch and it will contact me, no idea when, I'l probably be out and then will presumably have to go through this malarky tomorrow all over again! My time is taxpayers money! What is going on??
