March 2024 by Ryan K
Great company with excellent customer service.
October 2023 by Deirdre Nally
We would not use this company again. A door stained with what looked like dried blood, a doorframe broken, not a single sheet of toilet paper in the bathroom and various other issues. Our emailed complaints met with a very cavalier response.
November 2022 by Robert Slade
Have used Harbour Holidays, many times for holidays in Padstow.Very helpful, and if you do have an issue sorted very quickly.Also don't have hidden end charges like some rental companies these days. Would always use if possible.Keep up the good work
November 2022 by Nicola Yerrill
We?ve used Harbour Holidays three times now and they?re our ?go to? company. Excellent, attentive service and really lovely houses. Recommended ??
November 2022 by Paula Collins
Very disappointed this year with the house. it?s gone tired and shabby and the cleaning was not up to the standard it once was. My duvet cover had dried blood on it yuck!!! And there was dust and cobwebs throughout the house which is not good enough !!! Especially with covid still lurking ?. I did as much as I could while we were there but just putting blue down the loo and wiping floors over with zoflara and putting these smelly air fresheners around is not good enough!!!! ?.. when your paying £2000 a week in the off season. As the photos show this was the filth on the shutters really not nice or good enough!! Very unhappy ?? and we certainly won?t be returning.
November 2021 by Dave Hannah
Stayed at sandy's flat padstow for the week but had to leave early unfortunately. Absolutely fantastic flat, views and location. Will definitely be returning ASAP. Ideal !!!!
November 2021 by Kay Higgins
Really helpful people and fantastic properties.
November 2020 by Martin Ritchie
We have used Harbour Holidays for many years and always found the booking process simple, holiday homes great and locations better.However, the most recent holiday in August 2020 was a disaster.Firstly, we knew to only look for holiday homes with parking and used the option in the Harbour Holidays website filter to focus on those that had parking and booked a house that was marked as having parking. It never had parking on property. It DID have a local car park permit at one time, but that was revoked by the local authority. Parking in Padstow and especially this year was a disaster, often taking an hour of circling one of the local car parks waiting for a space. HH offered a refund sufficient to cover the cost of local parking. But the time wasted trying to get parked and inability to jump in the car was a nightmare.The house itself was one of the dirtiest holiday houses we had ever experienced. Everything was dirty, food left if the freezer, clothes left from previous guests, cutlery unwashed, plates and oven items put back on shelves unwashed. The house had two fridges and one was so dirty, we closed it and never opened it again. We spent the first day cleaning.Generally, the house felt tired and in need of a good bit of maintenance.We reported this to HH straight away. We used email because we did not know about the out of hours number.HH referred to the issues as ?dust?. They did send a cleaner back on the first week who tidied up entrance courtyard and emptied the bins.We thank HH for the Rick Stein bag and bottle of wine which they left as a gesture, but we have to say that we were all happy to leave and we left early. We left early because we had all had enough of the dirty falling apart house and tired of feeling dirty.I have attached some of the pictures we took. We have lots more. It was a shocker and has put us off.
November 2020 by Lynne Chandler
Great service both during booking process and our stay in Padstow. Will definitely be using them again.
November 2020 by Richard Hammerschmidt
lovely stay great service had a few issues but these were sorted very quickly. already booked for next year!
November 2020 by Andrew
A friendly and very professional agency. The response to any queries or issues was speedy and very helpful.
November 2020 by ga rry
Why not
November 2020 by Annette Edge-Corbett
Have to agree with the other reviews that this holiday letting agency have been great, timely communication throughout and the our rental (The Moorings) was just lovely. Will definitely use again (if I can persuade my husband to do the 6 hour drive!)
November 2020 by Emily
We were supposed to stay in one of Harbour Holidays Cottages but our holiday sadly got cancelled due to the pandemic. What I can say though is their customer service is fantastic. Very friendly and efficient. We hope to stay with you in the future.
November 2019 by andrew mitcham
If your looking for a holiday letting company that offers beautifully chosen properties then this is definitely the one to pick, they really look after you what ever your needs are, I just want to say thankyou to Gemma and Sam for our stay at Polventon, although we had a minor problem you were straight on the case to sort it, you have a first class team and you should be so so proud, thanks again and definitely see you soon
