January 2024 by Neil Prior-smith
It's a nice store. Slightly disappointed that I had to ask for a staff manager to open a til. I don't expect to scan my own shopping. I expect it as part of the service. My raspberries were todays date. Bought by mistake as was a large pack. So not good value. We always shop here staff are A1 but I felt I was a inconvenience today. I have arthritis in my hands and in cold weather I find it hard to handle my shopping through the self service tills. It was a reasonable size shop. I can't see how quoted by staff. It would be faster for me to use the self service till. Sorry if I was over expectant when I have a full trolly of heavy items.
December 2023 by Tim Hawkins
Full of shoppers and greeted by a brass band playing carols!
December 2023 by R
We found most of what we were looking for except Hovis flour, despite Waitrose website saying otherwise. A male member of staff was very helpful.Only 4 stars due to flour and unnecessarily high prices. Most were 25p more than Tesco.
December 2023 by Tony Mott
The only place I can find in Cornwall where I can buy duck eggs. Very handy when visiting Truro m
December 2023 by Richard Miller
Clean tidy and great selection. Typical waitrose
November 2023 by colin young
Had a new card sent because old one wouldn't work on self shop now on second new card still won't work have to use a till
October 2023 by Angela Lidder
Large store with excellent range of quality products. Free parking for 3 hours.
October 2023 by Wayne err
We went for breakfast and it was just lovely. Nicely cooked, well presented and nice ingredients. Staff we very friendly and it all arrived in a sensible time frame. Top marks and will go again
October 2023 by L J
We were told the full English breakfast was available until midday but it was already off the menu when we arrived at 11.55. We opted for steak & ale pie with mash and peas instead plus tea and cake but I was underwhelmed with it. The pie was OK but not as much meat as expected for the cost and the mashed potatoes must have been microwaved as it was mouth burningly hot and all served in a bowl for some unknown reason. The cake was supposed to have some rose flavour in it but I couldn't detect any at all so that was also a disappointment. The staff were pleasant so its just the food that I wouldn't bother with again, to be honest, the cheap all day breakfast at Sainsbury's is way better value and tastes really good. I probably won't be lunching at Waitrose again until there are some improvements made.
October 2023 by J DELAWARE
Staff are helpful although moral seems very low.Went in on Sunday to buy from meat counter only to find it being cleaned down along with the fish counter! This was two hours before closing time.Aisles are blocked by staff and cages filling shelves, untidy shelves and I have found split open packets of meat and out of date, products.Free coffee is all well and good, but rarely any milk for a latte, even at 8am!One of staff on the deli was eating the products but then served without washing hands!I am constantly being followed by a security guard who then asked me to take his picture using his personal phone!What has happened to this store, it used to be a lovely place to shop, seems like management have given up
October 2023 by CHRIS ROSEBEAVER
I ordered 17 items of food (all pre-packed, ready meals etc). One item was out of date on delivery day and six items were out of date the following day. The rest weren't much better either. I emailed customer service and didn't even get a reply.
September 2023 by Heather P
On holiday once again in cornwall staying newquay but we always travel down to waitrose Truro because it is an exceptionally good store. We love it and the fish counter is amazing ? We live in Pembroke and wish we had a Waitrose like this down by us. Great ?
September 2023 by Jason Reeks
Go up for some hot food on a Saturday and yet again it?s not serving hot food for several weeks. An absolute joke. Truro has gone to pot.
September 2023 by MAHON_60
Except please have more butter croissants available at any time of day. There were some in the store but we couldn?t get them with our coffee in the afternoon as they had run out.
August 2023 by Michael Wright
Standard Waitrose, bit pricey for most products, sainsburys and M and s do it better in my opinion
