December 2022 by Pippa Phoenix Robson
The service within our Newquay store is amazing. The people are lovely. They are so good and always make sure all is understood and that you are happy with all that you would like. I highly recommend a communication with them to see if you are getting the best contract to what you can afford
October 2022 by Ross Osborne
Lack of phones in store. Miss sold phone contract. Personally i found other networks and stores more clued up and give better information.
September 2022 by Google user
Bloody amazing service,I had a new phone didn't really know how to set it up , we'll us older ones don't do we .so was having a bit of things wrong .saw a young guy called Liam he sorted it out for me. Had to go in again today and lucky for me got Liam again plus female assistance wanted sim unlocked they know what they are doing and they all do there job so well. Plus they let me in with my dog Tyson so dog friendly . very good shop and amazing staff .thank you guys .
August 2022 by Geoffrey R Harris
Bloody amazing service,I had a new phone didn't really know how to set it up , we'll us older ones don't do we .so was having a bit of things wrong .saw a young guy called Liam he sorted it out for me. Had to go in again today and lucky for me got Liam again plus female assistance wanted sim unlocked they know what they are doing and they all do there job so well. Plus they let me in with my dog Tyson so dog friendly . very good shop and amazing staff .thank you guys .
May 2022 by Oliver Coles
Very polite, knowledgeable and attentive staff ... Eathan, you are a legend thanks for sorting my daughter's upgrade out so quickly and professionally... Top Marks.
April 2022 by shirley Sweeney
I popped into the EE shop recently at the Newquay store TR71AZ, and met Ben the Manager of the store .Very approachable exceptional in his knowledge of information and expertise.
Ben gave me 100% confidence how to make full use of my phone., and recognised how efficient he was .I must also include the other members of staff , who appeared to give excellent service , and delight to meet them ..
An asset to your company and will continue to go there should I have any more problems. Thank you
Shirley Sweeney
December 2021 by Dori B.
Fantastic service! Came for a repair/advice about my misbehaving phone and walked out with a new one! Cortney and Ben went an extra mile to deliver the best deal and the whole experience was relaxed, professional and friendly. 10/10
November 2021 by Mark Singleton
Staff in the store were great. The problem I faced was relating to cancelling an unused, expired, contract. EE's corporate protocols mean that this can only be achieved by phoning a centralised department that I finally reached after a series of fruitless 30 minute calls. My last call got through after the seemingly endless queuing and was quickly dealt with by an excellent agent. Staff get 5 stars, the corporate clown in charge of call centres gets none.
September 2021 by Per Nystrom
Elliott was amazing as usual. 5 star customer service from him.Thanks Rog&Charlotte
August 2021 by Perran Pryor
Had some great customer service from Ben the manager, discussing upgrades to my contracts.He was very patient and helpful when I would question pricing and phone specs. Not trying to hide anything, it actually works out a really good deal.Most importantly he will lay the options on the table but never force a sale.Even though I don't need to upgrade right now, if I do I'll be going back to see him for sure.Thanks Ben ?
August 2021 by Louise Hudson
Came into the Store yesterday as had a problem with my EE Internet Router, was greeted by new lad Ruan who was so polite and very helpful, was told to take a seat and wait for the Store Manager Ben, what a man! his Customer Services Skills are excellent, he managed to give me an upgrade which doubled my data allowance per month and at no extra charge! Really really nice people who work in there! would definitely recommend. Thanks Ben and Ruan a smile goes a long long way in this world!
September 2019 by Dan Radford
Im doing this on behalf of my mum who came into the store whilst she was on holiday down there,
April 2019 by Doreen Ellis
Excellent service from Ryan and Leah fixing my phone,Couldn't get my internet back in Coventry ee
September 2018 by adzsurfer333 .
Ben, Chris and Derrick helped me while Lee helped my mate change our contracts and upgrade our plans. Top lads great job, saved us both a lot of money.
August 2018 by Vicky Harris
My husband and I were helped by Josh who was an absolute star! He organised all my EE accounts and found us a fantastic upgrade which was the reason for our visit. Fab team & highly recommended!!
