November 2023 by Rai4a
burger king who dont have fizzy drinks, because 2 machines are broken in same time lying staff a piss take try charge me more for meal without drink because they dont have it unbelievableKid-friendliness: kids love that place
September 2023 by Jane S
Staff laughing, messing about behind the counter and inappropriate language used. Toilets were filthy. Cold food the chips were the only item hot Give it a miss
August 2023 by Lauren Nolan
Literally the worst I've ever been to. Unfortunately it's my local!Firstly they have no ice cream machine, they are on the sea front but here we are, in fact when I went they had no drinks machine either? Except it appears after watching an employee fill his cup up, they did but the kiosks were not up to date. I waited over 20mins for a dbl cheeseburger and fries... no onion in it which surprised me and it was lukewarm. Staff seemed pleasant but unmotivated, that being said I doubt they are paid to be motivated :(
August 2023 by Dave Morley
Shocking, very rundown. We wanted nice cool drink with our meal, told all soft drinks machines broken, asked for water, given warm bottles not even see a fridge, toilets dirty, hand dryers broken. Won't be coming back that for sure.
August 2023 by James Jacks
I came in during Boardmasters week and the service was very fast considering how busy it was.
August 2023 by Lauren N
Shocking wait time for a core menu item. Arrived cold and missing components! They don't do ice cream or milkshakes which for a sea front location is frankly insane. Sure you can get a milkshake in other vendors but I was looking to make the most of the meal function. I didn't see the staff use the salt shaker once in the 25 mins I waited for my dbl burger and fries... and the chips were cold, unsalted and unappetising. The burger was lukewarm and missing onions. I understand the staff aren't paid to care, but I'm paying for an expected standard (granted it is not a high standard) but missing the mark by a mile.
August 2023 by Margaret Jensen
To be completely honest, it was eh okay. But the thing that did throw me of was that I took a quick glimpse of when they were making the food, and where?s the gloves? Personally I find that ABSOLUTELY disgusting. While they were making a burger I saw them just pick up the lettuce and just put it on the burger. And the chairs were pretty uncomfortable and you have to take your own drink. I haven?t experimented anything negative with the staff so that?s at least nice.Kid-friendliness: I mean, the chairs were pretty sharp and hard, and there wasn?t a play tent.Parking: You had to park a good walk away, but it didn?t bother me though. But can bother others.Wheelchair accessibility: I mean, of course you can sit down stairs. But what happens if there?s absolutely NO room?Dietary restrictions: Everytime I order a burger and take almost everything out, they haven?t taken out a THING when they make it.
August 2023 by lisa gallagher
The manager was the rudest manager I've ever met. I advised that I had placed an order on the machine twice & it didn't go through. He looked at me like he didn't care & said well order it through me then. I said I am & he replied there's no point telling you what issues we're having & look at my face, do you see me smiling? And I hate my job. No acknowledge of my complaint. He best take annual leave when boarmasters is on. He will not take the pressure.
July 2023 by Josie Hambly
The assistant Manager whose name I think is Ed was so rude! The way he treated his staff was absolutely disgusting and his customer service really could do with some work. He?s clearly a man that cannot work under pressure when it stated to get ever so slightly busy. Shouting and talking down to staff across the restaurant really isn?t on!
July 2023 by Abigail
Awful experience extremely rude cashier with mostache, overheard conversation about people not turning up to work I understand why , didn't get everything with are order filthy upstairs do not recommend
June 2023 by Jim182ava
Came in to to take advantage of the deals on the BK app and wasnt disappointed. Exceptional service from the young lady who served me and others while I waited, very polite and professional, and the food for ?fast food? was amazing. 2 Chicken royal meals with fries and drink for less than a tenner. Bosh
June 2023 by David Cooksey
Lovely tasting food. The place was clean and tidy
June 2023 by Connor Rowe
The restaurant wasn't the issue, aggressive and rude staff was. Over heard them making nasty comments about members of the public, and when the food was served it was subpar at best. I went with my wife the week before and it was the opposite, lovely staff, food was great, a much better experience all-round.
June 2023 by Suzie
Place is poorly run and full of kids who don?t know what they?re doing. Manager looked scruffy and off his face. No one wearing hairnets with their hair falling everywhere avoid avoid avoid
June 2023 by Ananya Banerjee
The burgers were ok - a bit on the dry side but the cheese pops and the chicken fries were delicious! Super quick service!!
