September 2023 by David Hasted
Called up when every other garage around was too full to even look at my van, but Automasters got me in 1st thing the next morning.Thankfully very knowledgeable on Mercedes vehicles & had the parts & fitted within an hour. Saved my trip down in Cornwall.Highly recommend this garage.
August 2023 by Carina Forbes
Our car window popped out of alignment the afternoon before heading back home from vacation, and out of all garages we called, this was the one that offered to take a first look. From there they went off and beyond and ended up fixing the car window within an hour without overpricing us at all. Amazing service from all involved! Super friendly and helpful team.
June 2023 by David Lee
Great service from a great team.I was on holiday had an issue with the intercooler hose. Spoke with Chris at Automasters RAC he managed to source the part and get it fixed, even did it while I waited.Excellent service. Thanks
June 2023 by Google user
My water pump went while on holiday with our caravan 400 miles from home on a Saturday evening of a bank holiday weekend. I had to wait until Tuesday morning to try to contact a garage. After desperately trying a few this was the first to offer some hope. The guy on the phone (Chris?) seemed to understand immediately what a big issue this was for us, needing to get the car on the road asap to be able to continue the holiday and to move the caravan between sites and to avoid a potential 10hr relay home!. They managed to fit me in for a repair on the Wednesday despite it being a big job. By 4pm that day the car was fixed, new pump and new timing belt fitted. Despite my situation they didn't try to overcharge or charge a premium knowing how desperate I was to get it done urgently. Competitive pricing, great customer service and friendly staff. Thank you for saving our holiday.
May 2023 by Glyn Jamieson
My water pump went while on holiday with our caravan 400 miles from home on a Saturday evening of a bank holiday weekend. I had to wait until Tuesday morning to try to contact a garage. After desperately trying a few this was the first to offer some hope. The guy on the phone (Chris?) seemed to understand immediately what a big issue this was for us, needing to get the car on the road asap to be able to continue the holiday and to move the caravan between sites and to avoid a potential 10hr relay home!. They managed to fit me in for a repair on the Wednesday despite it being a big job. By 4pm that day the car was fixed, new pump and new timing belt fitted. Despite my situation they didn't try to overcharge or charge a premium knowing how desperate I was to get it done urgently. Competitive pricing, great customer service and friendly staff. Thank you for saving our holiday.
May 2023 by Alison Gillies
It was on holiday in Carbis Bay when my back brakes started to make a dreadful noise. Rang Automasters RAC on the Tuesday, they asked me to bring it down so they could have a look, ordered the parts that day and fitted the rear disks and pads while I waited on the Wednesday! What great service and very reasonable price too.Great bunch of guys. Thank you.Service: Brake service & repair
April 2023 by Andrew Berriman
Took my car here for a clutch repair. First of all they fitted the wrong part and had to start again.Twice I phoned and they said the car was ready but when I arrived they were still working on it.When I did collect the car - the engine management light was on and the coil light was flashing. This wasn't the case when I dropped it off. The guy who seemed to be in charge said it was showing a fault on the throttle sensor which they hadn't touched so it wasn't his problem. He honestly expected me to try the car away with the engine management light on after paying an £850 bill!As I was 5pm he then decided to leave and left the young mechanic to sort it out. He managed to get the light off but who knows what they've actually done.Avoid at all costs.Service: Transmission repair
April 2023 by Jasmin Townsin
We have a quote of a price for the job and when I picked my car up they had doubled that price, I did not receive a phone call stating the price change or the work they had added to the service!Where nice enough people but shocking price hike with no notification just when ahead and did it anywayService: Steering & suspension repair
January 2023 by naomi bailey
My car broke down over the Christmas period and Marc was so quick to book me in and fix my car on short notice. Great guys and reasonably priced.Service: Tires
October 2022 by Michael Keil
Were on our way home with our campervan, had to catch a ferry and ended up with a wheel bearing problem. Mark and his team managed to diagnose the problem, order the part and install the new bearing, all within 7 hours. Very reasonable bill too. Cannot recommend highly enough! Thanks a lot for your kind help!
October 2022 by Jade
We are on holiday and notice few things in car not working. We rang around a few places for advise or if they could look and non could or would. Last hope we rang these guys for advise and they said to come in so they could look, they looked tried few things unfortunately nothing could be done by them, but the fact the took time to look honestly the best, polite guys, advise us what to do next. Thank you so much!
October 2022 by Chris Dawson
Live local and had an a problem with the engine on my VW golf and turning it over. Very helpful and quick service with diagnosing the problem whilst also reasonably priced. My partner has also used their services on her car and camper van. They provide knowledgeable advice to her including getting one of the vehicles to their garage all at a reasonable price.Service: Auto engine diagnostic
July 2022 by Nathan Watling
Got the job done in great time. great communication fantastic price . Free courtesy car . Can't ask for more thanks guys will be using again for sure.
July 2022 by Andrew Carter
Great service, Ryan and the team knew I was on my first day of holiday with my 3 young boys, we broke down Sunday afternoon and were towed to automasters which obviously on a Sunday was closed, I left the key and a note in the letter box. Monday morning Ryan rang told me the auxiliary belt was broke, and the alternator has gone, he had it fixed Monday evening...when I picked it up he told me a couple of other things which they put right but with no charges, thanks guys for getting us back on the road so quickly we are now enjoying our holiday...
October 2021 by De Rienzo Films
So pleased we found Automasters, fantastic customer service and experienced, professional and courteous staff. We had a new cambelt fitted as well as a full service and we could not be happier. We even got a free courtesy car so we could get back home. Just Perfect. Thank you.
