September 2023 by Mandy Challis
Absolutely fabulous help and care from Robert and Amanda, could have asked for anything more. They both went above and beyond what would normally be expected. They sorted out medication for Dad, and didn't even know us as we are over 200 miles from home. Thank you so much.
July 2023 by Julien Nowak
It's a weird thing to run a place selling drugs and medicines but never have any of those.They do have sun cream!But they never have any antibiotics, any medicines. They have no eye drops, no nose sprays, no steroid creams...It's good that they have sun cream, at least they have that.And yeah they shut for about 2-3 hours during lunch time etc it's a complete joke a waste of anyone's time going to this place to try and get prescription.
June 2023 by Pixie Kate
Shocking service, both pharmacist and staff are rude, ignorant and no customer service skills
March 2023 by the gaming boi playz
Absolutely fuming not very helpful staff behind pharmacy wouldn?t serve over the counter but said I could get it off the shelve not helpful when it?s out of stock on the shelve ???
March 2023 by Tracy S
Absolutely fuming not very helpful staff behind pharmacy wouldn?t serve over the counter but said I could get it off the shelve not helpful when it?s out of stock on the shelve ???
January 2023 by Michael D
Ridiculous ques really does your head in, so slow and lacking staff. Only one till working most times.
November 2022 by Kevin Davey
Closes for lunch but nothing on their website to tell me this, ANOTHER WAISTED JOURNEY.YOU REALLY NEED TO DISPLAY THE GENUINE times you are open and INCLUDE LUNCH BREAKS !!!!
August 2022 by Alice B
PLEASE employ more staff. Always huge queues and severe delays in processing prescriptions. Just a very painful experience, and very stressful for patients desperate for medication. 1 person at the counter is insufficient and closing for an hour is completely unnecessary and creates more issues.
July 2022 by Tom Bell
Closing for lunch. Is it 1950? Tesco need to employ more staff to cover this exceptionally busy pharmacy.Generally there aren't enough staff serving and queues can be ridiculous.Improvements desperately required.
July 2022 by Margaret P
PLEASE employ more staff. Always huge queues and severe delays in processing prescriptions. Just a very painful experience, and very stressful for patients desperate for medication. 1 person at the counter is insufficient and closing for an hour is completely unnecessary and creates more issues.
May 2022 by Davorka Smithl
Honestly so disappointed...never have I ever gone in there that there wasn't some sort of problem with my prescription. No help what so ever....
April 2022 by Tony Smith
The staff are exceptional, professional, friendly and always on hand to help. They can?t help that some of their patients are total waste of space and d**ks at the counter as it?s got nothing to do with them it?s the medical centre not doing as they say. And when I?ve been up there, there has been a queue but you have to be patient as it soon goes as they?re professional but just stretched like everywhere else is due to the pandemic. It?s funny because some people have nothing to rush for but are the first to moan which is delusion.
April 2022 by Natalie Ward
Went this evening after been on the phone 6-10 times only for them to keep hanging up on me this has been going on for over 3 years ive lived here! A man took me in the back room so I can talk about what was annoying me l. who was kind and he listened to me and felt something maybe be done with answering the phone! If nothing is done to sort this issue I?ll be going over mangers head for staff to be trained in answering phone! Surly it?s better to let it ring out then to pick up and put it down! I?ve screenshot this review so if it gets deleted I?ll be showing someone! I understand they gets 100s of scrips everyday if they have a staffing issues they need to find bank staff as it?s not right oh and maybe a smile will go along way to as feel half the time they don?t even want to be there
April 2022 by Elaine Skilton
I am very close to someone who works at this pharmacy and I know how hard they work for little gratification from management and customers. It?s a thankless task but they always have a good laugh with me and a smile on their face. Well done Tesco pharmacy Launceston.
April 2022 by Cat Lake
Friendly and helpful staff. The pharmacists are always willing to advise and hel,p and the staff have worked incredibly well under exceptional circumstances over the last couple of years.
