October 2024 by Kevin Angell
Lovely place to stay with a great pub next door ??
September 2024 by Martin Faughy
Was ok but a little run down could do with a spring clean
September 2024 by Joanne Garratt
It's a basic premier inn Same as the others no frills but the pub on the same site used for meals and breakfast called The May Tree is not very good
September 2024 by Ebony Lewis
Avoid this place at all cost! Stayed here in MAY.. arrived at the hotel to a very member off that was rude, wouldn't know what customer service was if it hit him in the face.. long story short, he was very aggressive in front of my 6 year old, ( all because they couldn't find my booking, reason being they had already checked someone else into my room). We genuinely was scared to stay there and ended up bolting the door, if i hadnt been at the wedding and technically of been over the limit i would of driven home! Mt daughter went to sleep crying as she was petrified..
the most awful experience I have ever had.. made a complaint, received half my refund in July... have been back and forth with the district manager who has apparently processed a refund... still waiting mid September. Customer service.. dont think they know what this is, hotel very basic. I'd avoid this hotel 100%. Couldn't pay me to stay here again!!
September 2024 by Kit Plumb
Let down by poor service by the check-in lady
September 2024 by Bjørn-Arild Samuelsen
Well, well. Its got damp smell in the ground floor rooms so ask for 1 floor. It still a ok premier inn with good location and price. But the damp room is a no go.
Rooms: Damp smell in ground floor
Nearby activities: Very little. But try the pie factory just around the corner.
September 2024 by Mark Harvey
Stayed here for work, clean rooms friendly staff, plenty of parking on site. Nice pub on site so worth getting meal deal, Evening meal and breakfast was good. Good position if your working around the area.
Food and drinks: Nice pub on site, breakfast was buffet style and good selection.
September 2024 by Russell Bates
Rooms: Wifi and mobile phone signal was very poor had to stand in middle off the car park to get signal
Food and drinks: Standard menue could do with a change
July 2024 by aaron young
bit of a mess up on my reservation but the 2 young girls on the desk 12 July were really good trying to sort out my situation fantastic customer service great stay nice clean rooms
Rooms: Good size rooms nice facilities
July 2024 by David Greenwood
Great location
July 2024 by Anna Rita Lodia
We're traveling around England these days and we're making a few stops, we've booked in a series of Premier Inn hotels, at the moment we're the only one who hasn't had a good time in this one. In the room we found dirty socks in the bathroom and bedroom and the shower gel ran out. The rooms are not well kept and the fan in the bathroom makes a lot of noise.
July 2024 by Steven Cheney
Rooms: The room has not been updated. The shower had a damaged handle to turn on the water, and we arrived to find an empty shower gel container. Also, the on/off switch for one of the bedside lamps was broken.
Food & drinks: Food and drinks menu at the nearby restaurant was very good, with a wide selection to choose from.
July 2024 by Tim Regan
Very friendly people and the room was clean and comfortable
June 2024 by Derek Tweedie
Stopped here for a work meeting. Staff are very friendly rooms are in a good condition. Separate air con for room. Standard premier inn decor.
Not enough USB sockets.. none next to bed.
Bed is comfy only 2 pillows, though..
No outside view.. just a fence right in front of my window.
Attached restaurant is good value. Meals are a good quality and freshly cooked. Before 6pm main meals are £11.50. Limited meals on the cheaper pre 6pmmenu, but that is ok.
Would stay here again if needed to.
June 2024 by Eliza Davies
Old property, worn and tired and high rates possibly because it is located in the popular destination. The room and bedding and counter surface is generally clean, but there is a presence of mold in the grout and along the silicone seal in bathroom. The room smell of mildew due to dampness.
Noteworthy details: Free parking lot
