March 2024 by Shelley Witham
Emily was great at guiding us through buying our first home and always responded to our questions. Great experience, thank you to all at Bradleys!
January 2024 by Chris Pooley
I was looking to buy in Cornwall and got registered with quite a few different estate agents but Bradley's were the only ones who kept in contact with me and emailed me properties that fitted my criteria. Always answered the phone when I called with professional and friendly staff.
December 2023 by Ian Robinson
Excellent involvement of all the staff from beginning to end. Attention to detail, whilst having good humour.Well done.
December 2023 by Francesca Hatton-Beazley
First time selling our house, so what could have been a anxious and stress filled prospect was made incredibly easy from this fab Helston team. Great communication from the start. Feedback all the way. Sold the property quickly. They dealt with all the viewings. Kept us up to date, and in contact throughout the sale process. They recommended other services we required for the sale. Couldn't recommend them highly enough. Emily is certainly a credit to the team, absolutely lovely and professional. Will certainly use the team again for the future.
December 2023 by Zoe Lovelock Photography
Many thanks to the Bradley?s Helston team, especially Emily & Martin!We had a quick sale with a few challenges/hurdles but communication and professionalism was amazing from Bradley?s. We were always welcome to view our new build as often as we wanted which we really appreciated.Thank you so much for getting us into our forever home!
December 2023 by Danielle Dixon
Unprofessional rude and sarcastic manager of the Helston branch . I was selling my property with this company , I explained that I didn?t want any time wasters as the last person didn?t want my property because the feed back I got was the EPC was low and it would take to much work to get it up to standard for rental . I?m my opinion the EPC was available before they looked and photos so should have been aware before they looked . The response to the time waster comment was an email from the branch manager insulting my property for its condition and dog mess in the garden . I clean up dog mess in the garden before any viewing and if that was a problem I should have been spoken to about this before . The manager was just being rude and sarcastic and unprofessional. No apology and that?s how they treat a client, shocking
November 2023 by Simon Jago
An excellent experience from start to finish, achieving a successful sale on a property in Praa Sands.Many thanks to all of the Bradleys team in Helston for the support during this sale.Highly recommended! A+++
October 2023 by David Graham
Emily at Bradley?s Helston was superb and assisted in making the purchase process seamless from start to finish. A well run, professional office, efficient & friendly people. I?d highly recommend them for buying &/ or selling. Great job ?
October 2023 by Sarah Michell
I'd give more stars if I could!Martin came out to do a valuation at a property and was armed with lots of information and literature for me to go through at my leisure once he'd clarified what it all was in great detail.He was incredibly professional, warm and welcoming to any questions and clearly explained everything I needed to know. The appointment did not feel rushed at all and he took the time to revisit any further questions I had which was reassuring.Even an overlooked error (on my part) was easy to rectify and wasn't too much trouble at all. He went above and beyond.Thankyou so much for your time and a tip top service!Would definitely recommend and use again.
June 2023 by ginja ninja
There was no continuity as I was passed around different agents at Exmouth office and back to Helston, I must have spoken with & emailed at least 6 different people to help me with my tenancyprocess they all had varying information on the same situation It took weeks to beprocessed, each week there was stressful new facts about the tenancy to adapt to. At the final key collection I was given Bradleys moving in gift box, it contained useless samples of products I don't use. What a waste of packaging ?
February 2023 by Mike Talbot
Actually a six-star experience! We purchased our new property in Helston via Bradley?s and we were involved in a complex chain of 7 buyers. Throughout the process Bradley?s kept me updated and informed, far more so than the estate agent?s selling my old property. What Martin & his team were especially skilled at was managing the chain, unblocking problems and pushing through the sale. I have no doubt the chain would have collapsed without Bradley?s expertise and tenacity, but thanks to them we are now living in our dream Cornish cottage.
January 2023 by Mia Walmsley
Our experience of Bradleys Estate Agents with reference to5 Meneage Street, HelstonWe were in the final stages of completing on this property in September 2022 when a number of concerning issues came to our attention.Preparing for an insurance quote, we called the estate agent earlier to request access to the property to check locks, etc. for building insurance.We had not expected the owners to be present however, they invited us in to check the property.This was the first time had accessed the property, we had previously chosen not to view as we were located over 6hours away and were informed there were no structual issues both by vendor and valuation report and the work required to bring the property to standard was internal and non-structual.The building, as stated in the Valuation report, was in a "stripped back" condition due to "stalling" renovation works.We had previously been advised the works had come to a standstill due to the death of the owners brother (a builder), who was apparently helping the owner to renovate and convert the property into a retail until and two flats.While there to check the locks, the owner invited to look around the property.During the conversation which followed, the owner has informed us that the wood in the property has previously been treated for wood worm and dry rot by the owners preceeding himself and his wife.A brief visual inspection of the exposed structual timber framing (of which a significant amount is exposed) gave us significant cause for concern.The beams were riddled with holes from woodworm and crumble on touch.We inspected three floors, including the attic space, and it is starkly evident that the structure of the building is significantly compromised from the dry rot and worm.Given that the entire front section of original building and roof, covering three floors, is wooden framed, and the owner is aware of previous issues/treatment, and is pleading ignorance to any current issues as it was "treated by the previous owner".However, anyone looking at the exposed wood can clearly see there is a significant problem with the integrity of the beans and therefore the structure. We found it difficult to believe that given work has already taken place by the owner and his "builder" brother, that the condition of the wood has been of no concern?In addition, the asbestos report noted a minimum amount of asbestos in situ internally (1 floor tile), however the vendor mentioned the entire roof of the building has asbestos roof tiles.On contacting the estate agent, we were advised the property was being "sold as seen", and they were unconcerned regarding legal requirements to disclose any existing issues.A vendor has an obligation to disclose dry rot/wet rot, which has been treated or otherwise.4.1 (d) of the CPSE?s references rot.The owner of the property stated that the property had not suffered from any of the issues.Our solicitors contacted the owners solicitors. They declined to respond to any of our solicitors correspondence.Although we lost over 3k on valuation and solicitors fees, our solicitor stated the following:As you have not signed the contract and exchanged on the property there is no contractual obligation between yourself and the seller. Had you exchanged then you would have been able to pursue them for misrepresentation of the property. You could claim they have misrepresented the property now, but your losses would be so small as you had not purchased the property that your claim would be under £10,000 and therefore you would have to pay all your own legal fees without the ability to claim these form the seller and you?re legal fees would probably be much more than the claim you had against the seller.We feel we have had a very lucky escape in noting the issues above prior to the exchange of contracts.We would advise anyone with interest in this property proceed with care.Please see photos attached
January 2023 by El Kokza
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January 2023 by Marie Fraser
Our experience of Bradleys Estate Agents with reference to5 Meneage Street, HelstonWe were in the final stages of completing on this property in September 2022 when a number of concerning issues came to our attention.Preparing for an insurance quote, we called the estate agent earlier to request access to the property to check locks, etc. for building insurance.We had not expected the owners to be present however, they invited us in to check the property.This was the first time had accessed the property, we had previously chosen not to view as we were located over 6hours away and were informed there were no structual issues both by vendor and valuation report and the work required to bring the property to standard was internal and non-structual.The building, as stated in the Valuation report, was in a "stripped back" condition due to "stalling" renovation works.We had previously been advised the works had come to a standstill due to the death of the owners brother (a builder), who was apparently helping the owner to renovate and convert the property into a retail until and two flats.While there to check the locks, the owner invited to look around the property.During the conversation which followed, the owner has informed us that the wood in the property has previously been treated for wood worm and dry rot by the owners preceeding himself and his wife.A brief visual inspection of the exposed structual timber framing (of which a significant amount is exposed) gave us significant cause for concern.The beams were riddled with holes from woodworm and crumble on touch.We inspected three floors, including the attic space, and it is starkly evident that the structure of the building is significantly compromised from the dry rot and worm.Given that the entire front section of original building and roof, covering three floors, is wooden framed, and the owner is aware of previous issues/treatment, and is pleading ignorance to any current issues as it was "treated by the previous owner".However, anyone looking at the exposed wood can clearly see there is a significant problem with the integrity of the beans and therefore the structure. We found it difficult to believe that given work has already taken place by the owner and his "builder" brother, that the condition of the wood has been of no concern?In addition, the asbestos report noted a minimum amount of asbestos in situ internally (1 floor tile), however the vendor mentioned the entire roof of the building has asbestos roof tiles.On contacting the estate agent, we were advised the property was being "sold as seen", and they were unconcerned regarding legal requirements to disclose any existing issues.A vendor has an obligation to disclose dry rot/wet rot, which has been treated or otherwise.4.1 (d) of the CPSE?s references rot.The owner of the property stated that the property had not suffered from any of the issues.Our solicitors contacted the owners solicitors. They declined to respond to any of our solicitors correspondence.Although we lost over 3k on valuation and solicitors fees, our solicitor stated the following:As you have not signed the contract and exchanged on the property there is no contractual obligation between yourself and the seller. Had you exchanged then you would have been able to pursue them for misrepresentation of the property. You could claim they have misrepresented the property now, but your losses would be so small as you had not purchased the property that your claim would be under £10,000 and therefore you would have to pay all your own legal fees without the ability to claim these form the seller and you?re legal fees would probably be much more than the claim you had against the seller.We feel we have had a very lucky escape in noting the issues above prior to the exchange of contracts.We would advise anyone with interest in this property proceed with care.Please see photos attached
November 2022 by shedexile *
The staff at Bradelys Helston were very helpul and kept us informed at every stage on our recent house purchase.
