July 2025 by David Wilkie-Thorburn
Having been bitten several times by horse flies on a walk I went in to ask for the Boots brand bite/sting spray, which can give quick relief. Neither woman within Boots came to the counter and I had to speak to them where they were. A shake of the head and no interest in why I needed it, whether there was something else they could offer etc. Complete disinterest. Poor customer service.
July 2025 by Gillian Mulligan
Very pleasant staff. Excellent service.
May 2025 by Sara Gillingwater
Dan was incredibly helpful in sourcing my granddaughter?s medication. He checked online to see if any other
Boots store had the medicine in stock before ordering just before closing time then calling me as soon as it arrived the following morning. Thank you Dan
This is in strong contrast to the dreadful service I received from the pharmacy in Tesco at Helston.
Thanks again Dan much appreciated
August 2024 by Sara Searle
Dan the pharmacist and all the staff there are fantastic great chemist
August 2024 by Roni Rothwell
We had a very helpful young lady look up my medication availability in many other locations so I didn't have to go on a wild goose chase. Full marks for customer service.
August 2023 by Steven Khan
Rude and unhelpful. I?m severely mentally and physically disabled. I had visited with a three day shortfall of my meds. Bearing I?m mind that I take upwards of 30 pills a day my wife asked if these could be placed in a blister pack. The woman on the phone said ?they only do that for locals!?. So now I?ll have to try and identify, count and work out whether they?re to be taken morning, tea time or bedtime! Total bloody misery.
July 2023 by Steven Diack
Rude and unhelpful. I?m severely mentally and physically disabled. I had visited with a three day shortfall of my meds. Bearing I?m mind that I take upwards of 30 pills a day my wife asked if these could be placed in a blister pack. The woman on the phone said ?they only do that for locals!?. So now I?ll have to try and identify, count and work out whether they?re to be taken morning, tea time or bedtime! Total bloody misery.
May 2023 by Moira Withington
Really helpful staff.
January 2023 by Zachary Griffiths
Unfortunately slow service and rude supporting staff, the pharmacist personally was lovelyThey also seem to be short of numerous medications, and frequently did not have correct medicines in stock, unprofessional
October 2022 by Andy Taylor
Gone way down hill since they lost all the original staff afraid
July 2022 by Grace Robbins
Lovely pharmacist, couldn't do enough to help!
June 2022 by Grace Mernagh
Lovely pharmacist, couldn't do enough to help!
September 2021 by Ian Ducker
Really professional, helpful staff. For a small store very well stocked. Excellent position in the town
August 2021 by Zoe Beesting
Absolutely disgusting staff. We bobbed in 3mins before closing as we just needed some sunscreen and the staff was so rude and couldn?t get me out quick enough! The lady on the counter was so rude I just wanted a bag and she huffed and told me it was 5 pence but as iv already paid I couldn?t pay again by card but they don?t accept cash? Honestly never had a bad experience in a boots but this place was just horrible experience!!!! Never again!!!
July 2021 by Tracy Jackson
Love shopping here