Excellent service at this M&S store, nothing was too much trouble to help me find the item I needed.
June 2023 by Steve Turner
Nice large store but apparently no room for larger size clothes for men. Have to go online, what's the point of having a shop then!Biggest problem, the cafe. Got here when the store opened, nothing on line or in window to say cafe opens at 9.00. Waited around till 9.00, don't do breakfasts. Didn't say that on website either.
April 2023 by Jill Sharpless
Nothing but good service, I have become a Blue Badge hold. A very interesting experience. I would like to have more spaces allocated directly out side main entrances with trolly bays also near. Mother and Baby ( do need space) but can walk freely after parking. So could be placed NOT in front. Planners should have a trial run in a wheelchair and crutches some time.
April 2023 by Collin Robbins
What you would expect from M&S good service, excellent produce
April 2023 by Martin Handford
Didn't have any suits for sale but sales assistants were incredibly helpful
February 2023 by Paul Ware
I vever buy anything form M and S but my mother does. Never has the sizes she requires and we always have to order it in, then go back down and collect. Parking abysmal as well
February 2023 by Gymmonster
Going for lunch we picked the fish finger sandwich and a side order of chips, poached eggs on toast and a tea and a coffee. The fish finger sandwich and chips was ok, the poached eggs were on a cold side plate with a slice of toast alongside them, nothing else and to add to the problem the coffee was brown water with a hint of coffee. Avoid!
December 2022 by Jackson20095
One staff member behind the counter. She was serving AND making all the drinks. I waited 15 minutes in the queue and I was still behind four other people. A potential wait of another 10 minutes. Other staff were clearing tables and washing up. Unacceptable wait for two coffees. More staff needed or management to better prioritize waiting customers.
November 2022 by Hilary Philpott
Always a pleasant experience. Food hall very good and reasonably priced
September 2022 by Shame A Name
Very good quality products, the cornish cheddar is delicious. Helpful and friendly staff. Reasonable prices for the quality. They have locally produced items which is fantastic.
September 2022 by Antony Smith
I like this Mark's and Spencer as its like 2 shops in one, one half is for clothes for men, ladies and children, and then the other half is the food Hall where you can buy fresh produce, frozen food, chilled food and also beers wines and spirits, this place has a good selection of allsorts of food, but the food is a little more expensive than your normal supermarkets but the quality is a little bit better!
August 2022 by 983ef
Visited the Hayle Branch Cafe around midday and although there were plenty of tables available virtually every single one had used cups, plates, discarded food etc on it. The napkin dispenser was empty, no small plates were available for scones, the Americana coffee was quite weak. Disappointing.
July 2022 by Terry Mason
Big store, lots of shopping room, parking good didn't spend that long there, but I'm sure it's a good store.
May 2022 by Ben Fry
Very disappointed, asked a staff member in the men's department on the 7th of April how long parking restrictions were as had been just over 2 hours. He told us 3hrs, now we have had a parking fine because the free parking is actually 2hrs.If staff member are offering advise it would be very helpful if they actually gave factually advise or say they don't know!!!!!
April 2022 by Sophie Fletcher
Excellent customer service, there was no wait time at all. We got a meal deal for children £3.95 for a main, drink, fruit, biscuits. I think that's a real good value for money. The loaded hot chocolate is amazing! So is the Salated caramel cake I'd definitely recommend to anyone coming to have a cake and coffee because why not while your shopping for some clothes or food shopping treat yourself and enjoy!
