July 2023 by Simon Murray
excellent service at a very fair price. Took my watch in for a replacement battery, very prompt service - was even made aware that in the past an incorrect, larger battery had been fitted and part of my watch had been jetisioned to accomodate! Thanks, i will be back
June 2023 by Michael Williams
Always good service
February 2023 by Fliss Walker
Fabulous jewellers with genuinely fantastic customer service. I always recommend this place to my friends, family and customers.
February 2023 by Harry Lee
Avoid for jewellery repairs.I needed a family signet ring repaired ? I only wanted a small repair to the back of the ring, due to its sentimental value. I was told to wait for a quote, which never came after a week of repeated calling.Finally got a call, saying that they had instead gone ahead without asking and replaced the whole back of the ring, and will cost 2x what I was willing to spend. A discount was negotiated, but there was an aggressive attitude from the owner, and no apology.To top it off, the repair broke within 4 weeks.
February 2023 by Tam
Excellent key cutting. Good value, and very helpful and friendly.
February 2023 by Julia Merchant
Friendly, helpful and a good selection of items across the price range
February 2023 by Dave Merchant
Truly a man who knows his business and fantastically considerate.Highly recommended, can't go wrong.??
February 2023 by porthmeorbeach
Great service
February 2022 by Roger Broughton
Nearly always have or can get what you want at a reasonable price
February 2022 by Ria Cheal
Love copper house jewellery shop, Andy is very much happy and very helpful indeed, I always go back to copper house jewellery shop for repairs and to buy some nice jewellery because you have great customer service with Andy and goes out of his way to make his for his customers happy.?
February 2021 by Donna Cooper
I should have written this review ages ago. I had outstanding service from this company. I purchased a watch but after a few months it began to lose time. I did mention to Andy I've previously struggled to wear a wrist watch because i seem to carry a lot of static charge. Without any quibble he replaced the watch and said if it happened again a different make of watch might be better.It happened again so Andy replaced the watch again at his own expense with a Sekonda. I've had this watch nearly 2yrs now and its been the best watch ive ever had. What an amazing service!
February 2021 by Tony Allen
Very helpful service
February 2021 by harriet findlay
Had my husbands watch for 2 months ! I just wanted a watch strap replacement, no phonecall, no communication absolutely nothing. Husband called a month ago, he said he hadn't got to it yet and would need to look in his book. Picked up watch today, no apology, nothing, very disappointed
February 2021 by Anthony Ferguson
Small business, friendly service
February 2021 by Maria Ellis
Nothing to much trouble, fantastic
