June 2025 by Mark Fletcher
The opening times are completely wrong. What are the correct ones? Who knows - the royal mail website is incorrect too.
I would advise not bothering outside of 9am-3pm because all bets are off.
What a waste of time.
June 2025 by Niss Hunt
Went to the counter but with the noise from other customers behind me, the screen protecting the staff and the fact the staff member spoke so quietly and I couldn?t even lip read her that I had no idea what she was saying to the questions I asked I can honestly say I?ll definitely not use again for anything important
May 2025 by Nick Reynolds
When I went to use the post office at the main till, there were two colleagues watching a sporting event on a mobile, the volume was very loud. I waited at the till and was ignored in preference of watching the mobile! When I spoke to them to get their attention, Tina who was watching the mobile eventually acknowledged me and can over to serve me. No apology given, very limited interaction, and she was the supervisor!
Unimpressed, I felt like I was a hindrance to their afternoon watching sport!!
February 2025 by Claire
I can?t thank the lovely ladies at Falmouth post office enough. They were so supportive, well informed and helpful today during what turned out to be a total scam which would have left us hundreds of pounds out of pocket. Thank goodness our cashier was such a professional. Royal mail, you should be very proud of your staff at Falmouth. Thank you
November 2024 by Kate Tully
Incredible staff and open late more than most shops on weekends.
September 2024 by The Gem
Lovely staff! Knowledgeable, friendly, fast and efficient. What more could you ask for ?
July 2024 by Kate Tully
The staff in our Falmouth post office are outstanding. Every time I have visited, they are working as fast as they can on a million different requests and still manage to be friendly and helpful. Even at Christmas, when the queues are long, the same members of staff are dealing with request after request for hours professionally, politely and efficiently. The post office shop is still open when everything else is closed on Sundays. The staff deserve a town donation of appreciation, medals and a pay rise. If you?re not giving them five stars you ought to try accomplishing what they do during an average shift.
July 2024 by itu robert
Not to be mean,but i really recommend to get a Money Checker Pen ( not just suppose that the money are fake and don't help).You really need it.Young lad,dark hair.Very stiff,very rigid.The previous experience with the ladies by the Exchange Office was SUPER, thank you so much,ladies.
June 2024 by Aisling Flaherty
I had a great experience at the Post Office, after I headed to the oldest pub in Falmouth!
June 2024 by Clive
Naively approached the counter before being called. ? Someone had to peel me off the back wall. Stay safe - go to Bar Stores!
November 2023 by caelan bingham
It was my first time posting anything and the service was impeccable. This lady with short black hair was kind and patient with the customers before and after me too.5 stars deserved.
October 2023 by S kemsley
The staff in here are experts at telling you why what you want to do, can't be done by them. They were very blunt with some pensioners in the queue ahead of me. They would possibly benefit from some customer service training IMHO.
September 2023 by NATALIA ROBINSON
Very nice and kind ladies and gentlemen at the post office in Falmouth! Many thanks for your services ?
June 2023 by katrynlouisestanding
Very rude and abrupt staff.
March 2023 by Julian Beesley
Post office listed open until 5.15 on my visit. Refused service around 4pm told it was closed. Only wanted a stamp. No apology.
