March 2024 by Pete Skinner
Just booked a trip to New York with my wife for my 65th birthday through Newalls Travel Falmouth. Can't praise them enough. Ciara was so helpful throughout. Nothing was too much trouble. I would highly recommend Newalls Falmouth for all your travel plans 5* service.
March 2024 by E Solley
Friendly, knowledgeable team. Great customer service.
February 2024 by Terry Jarvis
Lovely people and great assistance. Recommend to anybody
February 2024 by Judith Rollason
Very knowledgable agent, Lisa. Helped us immensely to book our holiday. Would definitely use again.
November 2023 by robert stephens
Excellent service. Staff keep you well informed and are very pleasant and helpful.
November 2023 by Michael Miners
Recently booked a holiday through Newells Falmouth with the help of both Kathie and Lisa. Nothing was too much trouble,found the best options for what we wanted to do and we were always contacted when needed to be. A Brilliant team
October 2023 by Mark ?Ghost Cartoon Art? Mark
Lisa Holdroff made us feel welcome and relaxed and explained the holiday options clearly to us. We were not expecting too much to be honest as in expectations but she sold us our dream holiday and we sahll be back. This was the first time we ever used a travel agent, so thank you.
September 2023 by Douglas Cook
Having used Newells Travel in Falmouth for a very long time, my wife and I just have to write a review. The staff very quickly became friends, not just our travel agents. Their help is always reliable and based on their knowledge of the industry. It would be wrong of us to pick out just one of them as we have had help and advice from all of them at one time or another. Needless to say, if we were able to give them more than 5 stars, we most certainly would,
August 2023 by Lucy Sage
Excellent service and patience, we are really happy and they helped us with lots of options and dates to find the holiday we needed. Thank you so much. Lucy and Matt, Falmouth
July 2023 by Janet Ingram
We've been booking our holidays through Newells for many years, the service is always first class, nothing is too much trouble.
July 2023 by Jill Norton
Kathie was super helpful with our booking flying from Newquay she was very professional and knowledgeable thank you so much Regards Jill & Sarah
July 2023 by malcolm clark
we booked a short break in Malta with Newells in Falmouth. The help and assistance we were given meant we could design the holiday we wanted, and our advisor was able to make all sort of suggestions to aid us. Unfortunately I was involved in a road traffic accident about a week before we were due to fly out. Kathy was instrumental in providing the paperwork I needed to reclaim the costs through my travel insurance. The insurers cavilled at paying airport taxes (we were flying EasyJet, so I wasn't looking forward wrestling with them), but Kathy was able to pursue this with their agents and a cheque duly appeared. Despite not being able to go on holiday(!) the overall experience was lightened by the cheerful and practical help we were given. Certainly beats doing it on-line!
July 2023 by Derek Bowmer
We have just returned from the Puglia region of Italy. The hotel, Canne Bianche , was most probably the best hotel we?ve ever stayed in. They couldn?t do enough for us, the service, property and staff were outstanding. You do need a car though as it is quite remote.We would never have found this place it it wasn?t for Lisa, at Newell?s Travel in Falmouth. Her help and support was superb throughout the search, booking and pre departure process. We hardly had to do anything ourselves, just enjoy the experience.Thank you Lisa and your colleagues for helping to make this one of our best holidays.We?re now looking forward to our next holiday on a river cruise from Amsterdam to Budapest in August. Counting the days!Derek & Ann
July 2023 by Martin Hawken
We cannot thank the whole team in Falmouth. Lisa who from.start to finish was sublime. Arranged visas and gave us lots of tips and advice. Such a friendly team with her colleagues Katie and the gentleman, sorry forgot your name.The hotel was 200 yards form Time Square Riu Plaza Manhatten. Thank you so , so much Martin and Steve
June 2023 by Jack Hallett
Amazing service. Very helpful. They go above and beyond! It's nice to still have places that treat you like a human and not a number. Thank you. Shout out to Dave in the Falmouth office!
