March 2024 by Dionne Smith
Great little boots with free parking
February 2024 by Susan Jackett
We'v used Trescobeas Pharmacy for years. The staff remain caring, hardworking and polite.There's been noticeably less staff of late, but the same is said of the Market Street store.Boots are closing lots of stores countrywide, so thank goodness Falmouth hasn'tl.
December 2023 by Jon Hilton
I hate this place. The staff are slow, letting needy customers take up their time by letting them ask ridiculous questions. Never enough people on duty, especially at the till, no apologies for keeping people waiting. They go to lunch whether it?s busy or not and everything is an issue. Continental drift moves quicker than this shower ?
October 2023 by Chris Cooling
Tried to collect my prescription for a bladder flush kit. I gave them the NHS barcode. The kit was not in stock. Still waiting for Boots to call.
September 2023 by Joe
I was given a prescription for an over the counter item (hence I didn?t actually need the prescription). The item cost £3.99, but I was still charged the full £9.65 prescription charge and was not advised of the difference. Any other pharmacy would have raised this out of common courtesy? not the morally bankrupt staff here!I also had to wait over half an hour for the privilege of having olive oil ear drops put into a bag.Absolute joke.
August 2023 by Reginald Perrin
Brilliant service from this pharmacy who were extremely busy. They dispensed my medicine which I had forgotten to bring on holiday with me. All sorted through the NHS with no problem.
July 2023 by Jonathan Bowdery
Brilliant service from this pharmacy who were extremely busy. They dispensed my medicine which I had forgotten to bring on holiday with me. All sorted through the NHS with no problem.
June 2023 by Theresa Hampton-whitehead
The most shocking rudeness I?ve ever experienced! No customer service at all bellowing at me across the shop in front of other customers. Your website says you close at 6pm, not that you have to go home at 6pm so refuse to serve customers who arrive at 5.52! I needed a prescription and had to wait overnight in pain to collect it! Disgusting behaviour.
June 2023 by Lauren P
Shocking service, especially considering the number of staff that work here. Always a massive queue, regardless of time of day. Called yesterday as my prescription was faxed. Told it would be ready yesterday afternoon, came this morning and low and behold, it wasnt ready. Compare this to the boots on north road west in Plymouth which is tiny, understaffed and always outstanding service.
May 2023 by jennifer pressley
I don't see why they are so disorganised when they have adequate staff to deal with peoples requests,maybe they need a new manager.
April 2023 by Brenda Colston
Very friendly staff, very helpful.
April 2023 by Alice Handford
I?ve been having my prescriptions sent to this pharmacy for quite a while. And everyyyyy time I go the staff are rude. Today I went in at a quiet time was told that my prescription was in one of the many boxes on the floor and the lady acted as though it would be a hassle to find and that I should wait for 15mins on one of the chairs. She found it then disappeared on her lunch break without telling me it was ready. So I was sat waiting. When I had to queue up again to ask the man was very unhelpful and gave me short sharp questions and answers.I really only wanted to nip in and out and was made to feel like what I wanted was a hassle. Their job is to help and they did not.
April 2023 by helen nosworthy
My sister in law recently died. As directed by her nursing team my husband returned her drugs to the chemist., this was done the day after she died.The female member of staff was very rude, telling my husband he must wait while she checked the bag he was returning and sign for any controlled drugs.He didn't know what was in the bag, but she didn't either understand or care. People in the chemist were also shocked by her attitude. Unless you find it impossible to go to another chemist avoid this one .If there was a minus star rating I'd be using it.
February 2023 by Steve Hill
Boots chemist trescobeaStaff are very rude and defensiveWhen they don?t get things. RightThey are quick to say we will not tolerate verbal abuse but they are the first to give outEspecially the manageress Jackie CraigVery loud and self opinionatedAnd a complete disgrace to boots the chemist
November 2022 by Caroline Hall
The pharmacist is adjacent to the surgery and has good parking. It is however the most disorganised pharnacist I have encountered. They constantly mislay things and say they have not received things when they have. Badly managed. Under lockdown they stopped answering the phone entirely which was plain idiotic.
