January 2024 by Karen Curnow
Very friendly staff
January 2024 by SunshineLover
At least 15 waiting in the queue. Appeared to be one member of staff serving, which is as per usual which is why there are often long queues. .
December 2023 by Helen Hayward
I have used the Post Office many times and have had excellent service. Staff overwhelmed at times and sometimes understaffed but staff are polite helpful despite long queues. We definitely need to keep our Post Office as so many customers do not drive so having our Post Office in Camborne is essential.
October 2023 by Steven Benney
Awful post office, extremely slow!!Not big enough
March 2023 by Jowan Sedgwick
Great service and staff
January 2023 by Martins Liepins (MaMovies)
Always long queues, mainly one cashier works when it?s busy, not acceptable!!!
January 2023 by Ryan Morgan
Normally tracked 2nd class parcels take 3-5 days, sometimes if it?s a good delivery, it can take as little as 2 days. My parcel has been sat at this post office for 7 days now.You can?t call them and ask about it, it just sends you to an automated message no matter what options you choose on the call.There haven?t been any strikes in these 7 days so that?s not an excuse for it.There are strikes on this Friday and Saturday (which is in less than 2 days), pretty sure my parcel won?t get delivered until next week. Actually, next week is Christmas and Boxing Day and nye etc. so it probably won?t actually get delivered until after that. Actually, considering the other reviews, the workers in this shop probably won?t get round to all the parcels straight after Christmas, will probably take them well into January.So, my parcel that was meant to take 3-5 working days, will now most likely sit at this ?post office? for a few weeks.DO NOT USE THIS POST OFFICE.
January 2023 by Samantha Hussey
At least 15 people waiting in the queue. Two members of staff serving at the counter, one of them telling customers that she doesn't want to be there. Deadly quiet in the queuing area, very uncomfortable for neurodivergent folk and such a slow wait time. Would rather go down to Tehidy Road post office despite it being so much further.....they're friendly, approachable and make you feel at ease....the opposite of this one.
January 2023 by steven davidson
Absolutely disgusting disabled access to this post office and way too small counter should be down stairs for the post office not up a set of stairs or a degrading lift just to access a post office tehidy post office is the best in Camborne for all including the disabled
December 2022 by Wayne R
For clarification Royal Mail has nothing to do with Post Office Ltd. The Royal Mail Group of companies was split in 2013 in order for the letters side of the business to be privatised. Post Office Ltd is still state owned.The Post Office has a partnership with WHSmith (amongst other companies) to provide counter services on their behalf (basically a franchise) The staff on the counter at Camborne PO are employees of WHSmith not PO. Many loss making Post Offices get ?thrown? into the back of other shops/stores sadly, and this results in levels of service plummeting. The government over successive years has reduced funding to the Post Office and this has resulted in them having to tie in with other businesses.I know staff at Post Office branches (particularly franchises) are over worked and under paid and are leaving in droves. You only have to look at the Truro branch (again thrown in a WHSmith) to see how the service has deteriorated over the years.
December 2022 by lee waller
The women with WHSmiths top on at the royal Mail counter absolutely miserable didn?t speak a word no hello or anything. Looked like she wanted to quit actually
November 2022 by Antony Smith
It's OK, but could do with more people on tills when it gets busy.
November 2022 by barrie
Went from a really good post office in the old location to this shambles in WH Smith
November 2022 by Charlie Bardell
Only open until 1630 on the door.
November 2022 by Jens Richter
Way too small.