December 2023 by Debbie Farmer
Second time this pharmacy has taken too long to deliver to a housebound customer, who has run out of much needed medication. Also they never answer their phone. Had to ring HQ customer service, who rang them to phone me. Horrendous service to the housebound.
November 2023 by Marty Taylor
Friendly staff, quick and efficient, any delays or problems they will help you sort it out ASAP.Never had a bad experience here
April 2023 by Mel
Went Friday afternoon for prescription the pharmacist was vile she clearly doesn?t know how to deal with the public!! Needs to be retrained or replaced by someone with compassion! If possible do not use I?ve already told the doctors to send prescriptions elsewhere!!
November 2022 by Gill Powell
Fantastic service.Can not believe the difference in this pharmacy.They all work so hard but the place seems to have finally come together.
October 2022 by Gillian Powell
Fantastic service.Can not believe the difference in this pharmacy.They all work so hard but the place seems to have finally come together.
August 2022 by Jennifer Wilson
Received my prescription at 8:30am. Didn't have it made by 4pm.. asked to wait till they text. 2 hours later no text so called in.. didn't have it in stock. No apology no anything but here's you script off you go. Disgusting wouldn't recommend.
July 2022 by Joanne Daniel
Absolutely wonderful, the ladies are so lovely and helpful, doing a great job under a lot of pressure, they always talk to my little girl
December 2021 by Purpz
Worst chemist I have ever used. Always under staffed. They ignore the phone when it rings. I know this to be true as I rang me when i was outside and watched them ignore it. Disgusting, and they have no shame either.
September 2021 by janey ?jane? rekats
I have been sat at my Doctors car park for over 2 and a half hours. This is due to the Pharmacists telling me there was a waiting time of 2 hrs...I replied you mean a week and 2 hours!! Because that's when they received my prescription. The traffic was so bad today going back home so I waited. I then queued up again and then to be told they don't have my prescription!!!!! I was fuming. To be told that she is upset isn't good enough really and so I asked why couldn't they have told me the first time I saw them...the reply was that they don't actually see the prescription until they get the basket!!????? OMG!!! SERIOUSLY????? Disgusting totally out of order.I will not be using Well Clinic anymore ( so that should make it easier for them) and I went to Asda Pharmacists and they had my order and I would collect on Saturday °° WONDERFUL ..... Don't go to Well Cliic.
September 2021 by emma michelle
Rude member staff telling me I should of breast feed my baby instead of bottle feeding as then my baby would not be constipated! Only moved to. The ares in October and not had one good word to say about this chemist, understaffed, and ignorant,
August 2021 by Dylan Edward Carlin
Great service when you actually get through to someone. I've been trying to get through to the pharmacy for three days and no-one is answering! It's appalling!
July 2021 by Rhiana Craig
Called to ask for advice. I was put straight onto the pharmacist, absolutely fantastic. Put me at ease with reassurance and a genuine concern for my situation. Listened attentively and changed advice based on actually assessing me rather than just trying to fob me off like other pharmacies in the local area I had tried. Would really recommend!
July 2021 by Day Ollier
Probably the worst chemist I've ever used! 2 week wait and prescription still not ready try phone the number to see what's going on and someone just answers then puts it straight down absolutely pathetic and this was before the pandemic so can't even blame that
September 2020 by Rick Weightman
I was barred from the Chemist, yesterday as I spouted the truth. In that for the past 3 years that they have supplying my prescription, despite always ordering a week before and being in their system for over 4 days, it has never been ready to collect! This has got to be the worst chemist in the area. Typically, they insisted they give me back my prescription as you might have guessed it wasn't ready, being annoyed I I didn't read it, until I went to another Chemist and found that they hadn't given me my current prescription, it was a prescription that they denied they had been sent, back in January. Yet there it was in my hand, printed off their system! Save yourself the stress, go elsewhere.
September 2020 by Andy Barnes
I never have a problem, get a text when prescription ready, go and collect. Not hard!!the verbal abuse that some people come out with is absolutely disgusting, I would refuse to serve them. Carry on doing a great job
