March 2025 by Lawrance Drysdale
By far the worst McDonalds a round. Every single time I go through the drive through, without fail, I will get asked to pull up and wait for 15 mins minimum. I don?t go inside because the place is filthy and the toilets are a disgrace. A inspection is needed now.
February 2025 by Peekay Dubbya
1st Order Point I tried: no connection at checkout stage, 2nd one: No printed receipt available (as usual), hand dryer in gents broken and brown sauce dispenser blocked up.
Minor inconveniences but show
there's no attention to detail in this Maccy D's. Would I stop here again? Of course, A bacon and egg muffin and a just drinkable flat white for £3 is still a bargain in today's world of ridiculous prices.
February 2025 by Carol Buckley
The floor was the worst ever seen so messy an young girl just slowly wiped trays no go about here what so ever
February 2025 by James Forster
Missed the fries off my order
February 2025 by Mark Burrows
The whole restaurant is filthy and mucky. The floor is covered in food and pieces of wrapping / paper and looks greasy. I wouldn't want my dog to use the toilet facilities incase it caught something. The windows are filthy and full of greasy hand marks. We even witnessed a table being half wiped and everything that was on it was pushed straight on to the floor to be walked in and spread around. The flap on the waste bin was full of ketchup making you feel like you didn't want to use the bin.
February 2025 by A W
Over 12mins to pick up a burger. Very slow drive thru to the point that they make KFC look quick.
Shouldn't take that long!! to pick up a burger when there are four cars ahead of you.
No idea what the delay was. Just poor.
February 2025 by Robert Murphy
Fries are always warm and not hot
February 2025 by lyn hamlett
Just not good
February 2025 by jordan whyte
Terrible service, very slow and food always cold
February 2025 by Adam Hopley
Worst maccies I've ever had
February 2025 by Jack Williamson
Never get the orders right it?s actually impressive how bad they actually are
February 2025 by Andrew
Sometimes good meals are served, but far too often, orders are wrong, food quality is poor, queues are long, extremely unreliable milkshakes even when the app says available.
Dietary restrictions: If allergic, do not trust that your order will be prepared properly.
February 2025 by Jonez World
Just been there, drive thru woman at 1:35pm.. 24-01-25 is sooo rude, almost throws your order at you, doesn't speak at all, if you don't like working there just leave and work somewhere else ????
January 2025 by Tesla UK
Just Macky
January 2025 by Jo Gabriella
Last minute order New years eve which i made using the app. Got there with 5 mins to spare before they closed and was honestly expecting to be turned away but no they completed ordered, served piping hot with out a single groan heard from anyone. Top customer service guys we wouldn't have got that from any macdonalds branches in stoke ?
Kid-friendliness: Kids always welcome
Wheelchair accessibility: Yes wheelchair access and parking