January 2024 by Sue Jinks
Very slow, leaves patients without medications as can't prepare in time. They let Asda down. One woman in the pharmacy is EXTREMELY rude to most customers! She is white, large build wearing glasses. My daughter was served by her today and was disgusted by the way she was spoken to by this assistant. She is so rude, miserable and begrudges helping the customers! Please have a word with her.
January 2024 by Viv Sime
Every time I use this pharmacy, I swear never again. Rest assured, this time I mean it. Not only did they manage to lose my prescription on New Year's day, I then dropped a replacement off on the 2nd of January. I went to collect it today (the 4th) and not only had to queue for 15 minutes - nothing unusual, they always seem to have plenty of staff in the back but usually only one serving when the queue is at least 7 deep, but I was told that it was not ready as it had been misfiled. I had to wait for it to be found and filled. Why wasn't it already put up, just ready to be collected? What was the point in handing it in two days earlier? No apology, no explanation, typical rude staff. Just never again!!!
August 2023 by Wendy Woo
Rang to ask about a medication for my child, bluntly told out of stock everywhere. Told I would need prescription from GP.....explained I was going away early in the morning and if there was an alternative. Told child would need prescription due to age (not strictly accurate). Not helpful, no other options offered or support with situaion presented. Felt very much like "computer said no" situation. Abrupt in tone and manner. Won't be in a rush to seek advice from here again any time soon.
April 2023 by Emma Rawlinson
Never any staff at counter to serve this has happened every time I?ve been
November 2022 by Elaine Wood
Disgusting my daughter was charged £9.35 for golden eye ointment on a prescription when it was on the shelf to buy over the counter for £4.75 what a rip off why did the staff not tell her this.I am disgusted money is tight at the moment words fail me.
April 2022 by Mia dG
One member of staff in particular very rude. Made me announce what my prescription was for in front of other customers. Just not acceptable.
February 2022 by Lee Lee
The pharmacy at this store provides the worst service I have ever experienced. If a prescription arrives with them in the morning when you go to collect it they have done nothing with it. Once you arrive at the counter they say it will be an hour, this appears to be their way of prioritising how and when they administer prescriptions. I have now changed pharmacy to one that texts me when my prescription is ready, they don't tell me to go shopping or comeback in an hour. Worst service from a retailer ever, change to boots or Well pharmacy you will get a superior service without the need to walk round Winsford for an hour while they do what they should have done 4 hrs earlier.
January 2022 by Sharon ?Shazza? Lewis
Hope to never use this pharmacy again ! Waiting for antibiotics, said yesterday they will order them take my number and call when they are in . No phone call so phoned them this afternoon to be told oh yes they are in but not ready ! This is the second bad experience in a few months .
December 2021 by LTS 34
Rude staff who treat there customers with zero compassion - might be local to me but I certainly will not use this pharmacy again!
November 2021 by Josh Woakes
I had my vaccines covid. Friendly staff like a friend.
September 2021 by sarah leatherd
Very helpful pharmacy staff, great customer service.
September 2020 by Josef maureen
grrrrrreat
October 2019 by siobhan challinor
Poor service and the ladies behind the counter where very rude would give no starts if possible will not be returning again.
August 2019 by Spider Davies
Excellent service. I've collected my prescriptions here for many years and highly recommend. Staff are always polite, professional and respectful.
