January 2024 by Bartosz Naglik
45 minutes until closing, neither greeted or eye contact made! Had to actually ask if they're still serving...
December 2023 by Daisy Beardsley
I always go to this Starbucks never had a problem but i went with my friend an we were both nauseous five mins after drinking made us both ill we both had the cream and think it was expired had drinks from here in the past and have been
November 2023 by Darren Hopper
Great Starbucks great staff been updated really
September 2023 by Elis Mottershead-Crawford
One of the worst Starbucks I've been to. Tried several times hoping for improvement but no. Wont be using again.
June 2023 by anthony foster
Top notch staff very friendly
April 2023 by Mat Rees
The service has improved here and is now quite quick. I used to avoid. I?ve been coming here for about 25 years
April 2023 by B RW
Interesting place in that there's big windows onto the street where you can watch the world go by...
October 2022 by Aaron S.
This is a typical Starbucks store, serving Wilmslow town centre on Grove Street. They have a nice amount of seating and the store is relatively comfortable inside, with entrances at the front and the back of the store, with outdoor and indoor seating. The staff here seem friendly enough, but I do think the service has gone downhill slightly in recent years, with a lot of new staff members coming in. Beverage quality is generally up to the usual Starbucks standards, however stock of food items / specific beverages could be improved, and they seem to be out of stock of items frequently. I do find the store shuts far too early, closing at 18:00 during the week, and 17:00 on a Saturday, which is a huge inconvenience. 3* - Typical Starbucks store, nothing too special, but there are certainly worse spots around town for a coffee.
October 2022 by sarah swift
No disability ramp very dangerousLooks clinical awful like a train station waiting room
October 2022 by Mike Joireman
Arrived at 3:35 with 2 staff serving and one at the end writing something from her phone on paper. Took 10 minutes to order and then the one at the end of the counter went outside and started to bring things in to close I assume. The one making the drinks had to make one 3 times for the person 3 in front of me. The other behind the counter finally was able help after taking orders and they didn?t know where they were up to. Took another 15 minutes for us to get the first drink and then watched her remake the other two without measuring anything over the course of the next 10 mins. One of them didn?t have any coffee in it and I had to explain what needed to be done to get it made properly. The last one wasn?t right and had to be remade again as well. All in it took 30 minutes for 3 drinks and the flavour was not what we are used to either. Gone down hill since the changes have come along. The poor girl was obviously new but NO support. Appalling experience and not worth the money.
October 2022 by Moo
Staff very helpful, but new lay out means seats on in the back of the care. A few sitting at a bar in the front.
October 2022 by Kelly Moses
Newly refurbished store but most tables are still full of uncollected dirty cups, making store look shabby again. Needs to be a greater focus on keeping tables clean throughout the day.
October 2022 by Sue Aitchison
It is a shame that the effort and expense made by Starbucks to improve the Wilmslow branch is now being totally let down by unprofessional members of staff, they were impolite and over casual. At least one member of staff sat on the counter chatting and fooling about with other staff and the one who served me neither said please or thank you!! Toilets were not clean and I think not checked. Not my usual comfortable coffee experience and I won't be returning.
September 2022 by sam johns
The staff are lovely and friendly, and the white mocha is the best drink ever.....
August 2022 by Hannah
Used to be really nice but the last couple of months I?m spending 5 pound on the Refresha drinks that are literally just WATER. That?s 5 pound for a cup of water. This isn?t a one off, this has been every single order for the past 3 months.Do not waste your money like I have ?.
