December 2023 by Alex Webb
Very freindly and helpful staff at this store. Professional explained each test I was having.
November 2023 by Joan Philp
I always have a good experience at Specsavers Wilmslow, such lovely staff and they are careful to explain everything and advise on new glasses. I have no hesitation in recommending them.
November 2023 by izzy 1st
Very busy store but staff professional and helpful
October 2023 by Thierry Dandache
Gone there for an audiology test appointment. On time, very nice person did the test, explained what my options were. Friendly, professionnal service. However, when calling after three weeks, nobody amswers the telephone... I am starting to just wonder what kind of customer service I will get. Then when I finally get someone over the phone, even after leaving a message and three additionnal calls, and two hours later, when I call again, I am told they had a delivery,no apologies, not even the word sorry. if it wasn't for the audiologist, I would drop my review to zero if I could.
October 2023 by lee martin
Used this local branch several times. Excellent staff and always been happy with my glasses
October 2023 by Rick Kelly
Reassuring diagnosis with a comprehensive explanation of the condition diagnosis.Speed of action was impressive.Thank you. ?
October 2023 by Adrian stripeytiger
Great friendly service and a very thorough and unrushed eye test every time I've been here! I totally recommend and I wouldn't go anywhere else
August 2023 by Catherine Downs
very pleased with my new vari focals - no problems adjusting and felt comfortable immediately
August 2023 by Heidi Wood
Excellent service at the Wilmslow branch. Can?t fault them
August 2023 by Ray McCulloch
Very good service and expertise shown by staff
August 2023 by darren clare
As a new glasses wearer I thought my my vary focalswere wrong, the staff reassured me how they work and I had to give myself time to adjust. The knowledge and experience was great over all. Very happy.
August 2023 by Tara
The young man who served me at the end left me feeling really upset. He took my phone off me to search for the reduced voucher code then told me that I will be lucky to have a hospital appointment in 6 months!!!!! I got one in less than a week. The optician was lovely but he left me feeling upset. I won't return to Wilmslow now because of this.
July 2023 by Jenica Burton
Such amazing staff! My husband and I have been going to the store for many years and every staff member is so nice. It's one on the very few places I've gone and never had a problem. 10 out of 10! Fabulous store manager as well.
June 2023 by Greg Evans
Absolutely useless.First appointment cancelled by them 20 minutes before the appointment for spurious reasons. 2nd appointment was a washout because they couldn't contact my previous opticians. All I needed was an eye test and contact lens check, which I'd booked online, but it looks as though they hadn't checked properly. Should've gone to a different opticians.
June 2023 by George Berry
Good and on-time service. Everyone was very helpfull.
