August 2023 by L G
Visited here yesterday (4.8.2023) with my fiancé to pick out our wedding perfume. We found all the staff so lovely and attentive, very friendly and welcoming. They were helpful without being pushy which we found in most other stores that day. It?s sad to see all of the negative reviews about the staff as we had a lovely experience of them. We left feeling so happy about our choice in perfume and shall definitely be returning!Thank you!!
August 2023 by X
Very snooty, I felt like Julia Roberts in Pretty Woman( you know the scene, if you are over a certain age). I totally believe they racial profile too however they will not admit to it. This store can not carry on this way, serious training issues. If they carry on this way they will have no shop or job to go too. People of colour, all races live everywhere, inc Wilmslow.!!!!!!!
July 2023 by Siobhan Warner
My mum was made to feel so unwelcomed and small and left feeling quite upset and like she didn?t belong here. I have been 3 times since it reopened and felt the exact same and have heard this from many people. It is the worst customer service I have ever known. Extremely disappointed that they are still treating people like this and it?s totally uncalled for and unacceptable. I love Space NK but will never shop in this store again because of their behaviour and attitude. I have heard this from numerous people feeling the same. They should really start to understand that every person deserves to shop in there and leave their judgemental attitude at home. Very unkind people.
May 2023 by Kitty Dunning
Really insightful staff and able to recommend products that would be good for my skin type
April 2023 by Laura
Staff weren?t welcoming, they didn?t offer any help and just chatted amongst themselves, after purchasing what we came for, when leaving we were struggling with the pram and the door, it would have been nice for the lady stood close to the door to offer assistance as other shops had done.
April 2023 by Moon Min
As everyone else is saying..terrible staff go elsewhere or even better online so you don?t have to deal with moody, stuck up staff.You?re working in an average make up shop not a 5* hotel :)
March 2023 by Zainab
Visited the store yesterday and was very disappointed with the service I received. Myself and my sister felt very uncomfortable and we were being closely followed around the store with very little assistance or even a friendly approach. The sales staff were very unwelcoming from the minute we came into the store which was a stark contrast to how other non-ethnic customers were being approached. If you don?t do anything at the very least members of staff should learn to leave their conscious bias and discrimination outside the store and treat everybody with the same level of respect.
March 2023 by Jenny Flinter
Sadly not sure if it?s a new set of staff? But we popped in on Saturday unfriendly, looked miserable a family member popped into the shop and had the same experience what a shame!! A great shop just won?t be going in again due to staff ??????????
May 2021 by Claire Davenport
I visited your wonderful store this morning. I was so impressed with the customer service and advice I received. Thank you.
April 2021 by Emma Chamberlain
Giving this store a 1/5 is generous considering the numerous occasions the women employees have patronised me. I have been in the wilmslow store 4 times all together, all of which have been negative experiences, I saw the women laughing behind my back whilst I was trying to shop and smirking as I was paying each time I have visited the store. I think this is probably because I had no makeup on they automatically assumed I had to experience with makeup. Knowing that women are laughing at you whilst you are shopping is a horrible feeling, especially when you are a woman yourself. Overall stuck up, patronising and blatantly rude, nasty staff.
April 2021 by Cathy
A great place to explore the latest and best in beauty and skincare. The team are so helpful and friendly I love going in . No heavy sales pressure just great service . Shout out for store manager Jamie who is so knowledgable helpful and friendly.So lovely to see the space NK team back and in great spirits following lock down.
March 2016 by Georgie G.
I'm a massive fan of Space NK anyway, but this little tucked away shop in Wilmslow exceeds expectations! After being a frequent visitor of the Space NK in St Anne's Sq Manchester I was thrilled to hear that they had a branch in my local village of Wilmslow. The shop is pristine and is beautifully laid out! It's easy to find everything you're after, with skincare at the front of the store and make-up at the back. You can book in to have your makeup done with the girls there, and they teach you all sorts of expert techniques like perfectly blended eyes and contouring. The only thing I would say is that they don't have as many brands of makeup as the Manchester store, but that's to be expected as it is a much smaller branch! This doesn't reflect on the staff's knowledge though; they know all there is to know about beauty and skincare. This is wilmslow's go-to beauty heaven.
