March 2024 by Arthur Paul Lightfoot
All the staff who dealt with my appointment were very thorough and professional and were helpful when I selected my spectacles. Assistance I would not have received if I had purchased on line.
March 2024 by Lorraine Medley
Rita,Laurel and Juan were excellent very helpful and professional.
March 2024 by Melvyn ?Mel? Pelham
Courteous professional
March 2024 by Francesca Rose Davis
Amazing experience, from choosing the glasses to picking them up. Laurel who helped me today, was great! Made me feel comfortable and ensured I got everything I needed before I left with my lovely new glasses.
March 2024 by chris robins
Easy and quick
February 2024 by Betty Nolan
Had my eyes tested at my normal opticians having worn only reading glasses for many years but due to drastic prescription change, now needing distance glasses too, and also having the start of cataracts so In addition I also needed prescription sunglasses. I decided to look in Boots opticians where they had a very much larger display of frames both Boots own and designer. After spending a little while trying on frames I was approached by Daniel to see if I needed any help. He was an absolute star! Not only did he help me choose 3 different frames which suited my face, he explained in an easy to understand way, the different lenses from which I could choose and how they worked. It was totally unrushed. Daniel was very friendly, caring, professional, thorough and he made the whole experience actually pleasurable instead of stressful, which was how I felt trying to chose on my own. Once I'd chosen the frames, it was a very thorough measuring system to make sure all the frames would fit correctly. Something I'd never had in all my years from my previous optician.This was then checked by Dale, a senior technician, who was also great and explained even more to me about cataracts. In fact the whole team at Boots were excellent. I would definitely recommend them to anybody!
February 2024 by Amira Rokmani
I have been assisted by Daniel , he is great staff. The quality of his service is outstanding, I was completely impressed with his professionalism and great customer service. He repaired my spare glasses and called me few times to collect it as I was so busy at work and totally forgotten about it. He is passionate and pleasant person and he is a good example for outstanding employees. Thank you very much Daniel for the effort you made to make my experience great with boots optician.
February 2024 by Jacky Banner
Daniel was great, helped me pick out suitable glasses and was thorough. Very happy with my experience
February 2024 by Martin Allan
Fantastic Customer Service.I managed to bend my glasses arm.Daniel said he would have a look at them. What a star they are as good as new. He straightened the arm.Nothing was too much trouble he is credit to your opticians.Thank you so much.Martin Allan
February 2024 by Glenda Davies
No confidence in their ability. My husbands prescription was wrong snd they had to refo his glasses. I wasn't sure mone was right went back they wanted me to pay again for z other eyetest. We wont be hoing back to Boots eyecare
February 2024 by Helen Woodvine (Helen E)
Brilliant! Glasses perfect! Really friendly staff and I?m delighted with the glasses. After problems elsewhere it?s an absolute pleasure to have these glasses now and such great service. Thanks so much. I?m looking forward to choosing the 2nd pair. Highly recommend.
February 2024 by Chris Brooke
Professional and attentive staff.
February 2024 by Wai Yan Liu
Thorough eye check with good selection of frames to choose from. The ones I chose just happened to be very reasonable.
February 2024 by Sue D
Quick service and friendly staff
February 2024 by Mrs Hurst
Great customer service