January 2024 by Beckie
Very friendly staff at Widnes Specsavers. They always accompany my needs and are very welcome to me and my family when we attend our appointments or just book in for one. Very fast service and my glasses are always ready to pick up within a few days. Couldn't recommend this one, and the staff enough. They're amazing ?
December 2023 by Lesley Roughley
Attended the Widnes branch for a contact lens trial, Alex's was brilliant.
December 2023 by Amy
Horrible overall experience here -The lady who greeted me immediately assumed I must be on benefits and asked me if I needed help paying my eye test. This may be standard practice however it seems unlikely and should there not be a form to tick this option? My eye test was done by a heavyset man who did not make me feel comfortable at all. The test felt rushed and it felt like he was mocking me and my mum for getting a pair of glasses for me when I was a child. At the end of the day I do not have a doctorate in optometry and have come to this practice for help and guidance and left feeling embarrassed and upset. Please be aware that this is how phobias can be formed and you may possibly scare someone off and have them neglect their health in the future.
November 2023 by Ian Lawless
Staff very friendly glasses are safety glasses for work they are excellent and the whole process was quick and easy
October 2023 by Alison Houslay
Disappointed - have always had a good experience but today was different. The eye test was fine. It was the service choosing glasses that was lacking - it was very busy, so not the usual 121 service and everyone seemed distracted. The staff were friendly as they always are but mistakes were made. When you are making an expensive purchase you expect better service.
September 2023 by John Lea
Very clean and tidy. All staff are very polite and didn't have to wait too long for my appointment.
July 2023 by Aubrey No sweat
I have visited a few times, including during lockdown. I was having a nice day until I sat with my partner. And an assistant who measures you up for glasses. Was cold. Didn't say hello. I felt intimidated and uncomfortable, as if I had dog dirt on my feet or something. Even if i did. There is no excuse for the lack of pleasentness. This is not my usual experience. And I am sad about today.I would give the place 4 stars, but I will knock another star off for todays disappointment.
June 2023 by Aubrey Rouge
I have visited a few times, including during lockdown. I was having a nice day until I sat with my partner. And an assistant who measures you up for glasses. Was cold. Didn't say hello. I felt intimidated and uncomfortable, as if I had dog dirt on my feet or something. Even if i did. There is no excuse for the lack of pleasentness. This is not my usual experience. And I am sad about today.I would give the place 4 stars, but I will knock another star off for todays disappointment.
June 2023 by L F
A poor experience. The eye test felt rushed and the optician was dismissive when I raised concerns about my sight. I was clearly his last appointment of the day and he was keen to leave.The glasses choice is limited with very similar styles repeated with slightly different colours or patterns.I would not recommend and will not be returning. Much better service at the Runcorn branch, or better still from an independent. Shop local and support small businesses!
May 2023 by Joanie wood
Made to feel welcome. Staff were friendly and informative.Wasn?t quite sure as to which glasses to choose, so the lady showed me a pair and i tried them on and liked them straight away.I didn?t feel pressured into buying them like you do in other opticians.Very pleased.
April 2023 by Kerry Dunning
Staff are always lovely, even when the shop is very busy
April 2023 by Ann Marie Sheridan
Have been going to specsavers since they first opened. Every two years have my eyes tested. Paid extra for a scan that can see everything in your eyes. New glasses distance and reading. Chose from £69 for 2 pairs range. Girls are very helpful advise best glasses for the lenses you need.
January 2023 by Izabelle Almond
Popped in for a full eye scan including OCT and Mr Khan the Optician was absolutely brilliant with me, he went above and beyond to make me feel at ease after feeling really concerned and nervous about my problem.Mr Khan is a real compliment to your store.Thank You!
January 2023 by Hayley Smith
Great service for our whole family - nothing is ever too much to ask. Super friendly staff, reasonable prices and take their time to help pick glasses. Thank you
December 2022 by Matty Unsworth
Really gone down the pan , prices are ridiculous know , quality is rubbish I bought glasses there two weeks ago will not be returning
